Vice President • Software Engineer • Technical Writer
Current• Supervise all daily operations for small technology company with $2.5 million in annual sales; clients of ID Innovations Incorporated include: Netflix, NCR, AMD, Sprint, Walgreens, Dominos, ADP, Applebee’s, IBM, Southwest Airlines, Motorola, Johnson & Johnson, Intuit, John Deere, Hewlett Packard, and Tracfone• Oversee the design and development of all ID Innovations software products, including both hardware support utilities and stand-alone software products such as AnyLabel for Windows labeling software• Oversee all financial operations, including Accounts Payable, Accounts Receivables, Invoicing, and Payroll while maintaining a Dun and Bradstreet Paydex Rating of 80 over the past 27+ years• Achieved a delinquency predictor percentile of 97% (low-risk) and received an 89% (low-moderate risk) score for financial stress percentile, predicting likelihood a business will go without paying creditors in full• Created and regularly maintain numerous programs and drivers, including: AnyLabel for Windows label printing software, AnyLabel Programmers DLL, USB Programming Software, USB Keyboard Accelerated Driver, USB Virtual COM Driver, OPOS Control, JavaPos Service control, POS.Net Service Object, and SimKey • Assist the development of various hardware products, including POS magnetic card readers, barcode slot readers, barcode decoders, and USB adapters; created software drivers that communicate in real time with these hardware devices • Complete all technical writing of ID Innovations manuals and support materials for hardware and software products, including interactive help features for user reference; designed all sales brochures and other company documents • Manage and provide hands-on support throughout manufacturing process, inclusive of coordinating with contract-manufacturers, final assembly, Quality Assurance, performance metrics, and shipping • Provide direct customer software support both by troubleshooting installation and performance issues