Finance• Process day-to-day financial materials, including invoices, payments to vendors, and checks, and manage the flow of financials documents to outsource bookkeeping firm• Prepare and process all payroll documents with outsource bookkeeping firm and manage the on-line time tracking system for staff• Process and manage the monthly federal AmeriCorps grant financial reports prepared by the outsource bookkeeping firm• Manage and administer the state matching mentoring grant… Show more Finance• Process day-to-day financial materials, including invoices, payments to vendors, and checks, and manage the flow of financials documents to outsource bookkeeping firm• Prepare and process all payroll documents with outsource bookkeeping firm and manage the on-line time tracking system for staff• Process and manage the monthly federal AmeriCorps grant financial reports prepared by the outsource bookkeeping firm• Manage and administer the state matching mentoring grant reimbursement requests and reporting using Excel tracking system; work with grantees to answer questions on reimbursements and reporting• Under the direction and guidance of the VP/COO, manage and implement preparation of annual budget and mid-year forecast with the management staff• Under the direction and guidance of the VP/COO, review monthly and quarterly financial statements prepared by the outsource bookkeeping firm and work with management staff to review department budgets • Manage preparation of documents for audit with outsource bookkeeping firm; be a resource and support to auditor during fieldwork; prepare auditor worksheetsTechnology• Manage work with our outsourced tech support firm and serve as go-to person to maintain and support our tech network and databases and support staff• Manage program and partner database (Quickbase); work with staff to maximize its usage and functionality• Partner with the VP/COO and other staff to Identify needs for new technology initiatives Human Resources• Process and administer all personnel-related forms and documentation • Support and be a resource with staff on employee policies and practices• Manage relationships with benefits vendors• Support management team and VP/COO with recruitment, hiring, and orientationAdministration• Manage day-to-day operations for the office suite, including liaison to the buildingsuperintendent, trouble-shooting issues/repairs, and responding to staff needs Show less

- Coordinated cross-cultural training programs for international assignees in over 30 countries.- Maintained client relationships and brought in new business with corporate HR business partners and Global Mobility partner organizations. - Collaborated with Global PM team in EMEA and APAC and trained new team members. - Improved Program Management administrative efficiency and utilization of Salesforce.

• Fielded inbound/outbound sales and customer service calls for Grand Circle Corporation.• Accounted for in excess of $1,000,000 in revenue each month.• Consistently hit the sales department conversion goal of 45% on inbound sales calls.• Exceeded up-sell performance goals for travel insurance and trip extensions. • Provided excellent customer service, consistently overachieving on an excellence goal of 90%.

• Resolved escalated operational issues impacting key accounts or large customer groups.• Maintained high-level strategic relationships with utilities in New England, including NSTAR and NGRID in MA. • Represented Constellation Energy at various ISO New England industry meetings. • Project manager for Northeast Utilities C2 system conversion and NGRID system conversion.• Coordinated internally with other departments including sales/renewables/legal/regulatory.

• Contacted Fortune 1000 HR executives by phone and email to sell HR consulting services. • Consistently hit sales department revenue goals. • Prospected for potential sales leads online and by phone. • Collaborated internally with research department to develop HR consulting services/products.