Greg Smith Email and Phone Number
Greg Smith work email
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Greg Smith personal email
I’m a senior UX Researcher and Product Strategist with deep expertise in mixed-method research and digital product management. Equal parts strategist and creative thinker, I’m 100% committed to crafting innovative, user-centric products and solutions.With a career spanning digital agencies and management consultancies, I’ve helped clients develop, refine, and enhance their product and service offerings through research-driven strategy, thoughtful collaboration, and tactical execution. I’ve worked across diverse B2B and B2C industries, including financial services, e-commerce, healthcare, education, and retail.When I'm not working, I'm generally outdoors with my two boys, or on an early morning run, training for my next marathon.
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Ux Research Leader | Products And SolutionsPwcPalm City, Fl, Us -
Customer Experience (Cx) Research & Strategy LeaderPwc Jul 2021 - Nov 2024GbLed UX research and product management initiatives to shape B2B SaaS product strategy. Collaborated with senior leadership and cross-functional teams to develop roadmaps, prioritize features, and align customer needs with business objectives. Recruited for and conducted research, blending quantitative and qualitative methods, delivering clear and actionable insights through tools like Miro. Mentored junior researchers and UX/UI specialists, while developing key UX artifacts to guide strategic decisions and drive product vision. Designed and lead on-site and virtual workshops with key stakeholders to align on business objectives and identify product innovation opportunities.
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Experience Design Consultant - Organizational TransformationPwc Nov 2018 - Jun 2021GbChampioned Design Thinking principles organization-wide by training over 50,000 employees in UX research techniques, embedding a customer-centered approach throughout. Led ideation workshops and agile Design Sprints to tackle key business challenges, accelerating time-to-delivery and aligning teams on customer-focused goals. Consistently shared insights with product and executive teams, transforming complex data into actionable strategies that influenced product and service design.
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Sr Creative Account ManagerPwc Jun 2014 - Oct 2018GbGuided critical digital marketing initiatives, executing flagship campaigns that increased engagement and revenue. Led cross-functional teams dedicated to customer success for digital products and leveraged analytics to make data-driven recommendations, optimizing performance and ROI.
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Relationship ManagerPwc Jun 2012 - Jun 2014GbServed as a technology consultant, connecting business stakeholders with infrastructure teams to align on technical solutions. Developed product roadmaps to guide strategy and investment, and managed enterprise applications supporting 100,000+ users, maintaining high standards of efficiency and scalability.
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Sr Project ManagerSpinutech Jun 2010 - Jun 2012Cedar Falls, Ia, UsLed a cross-functional team to create and launch full-service digital campaigns, including research and usability analysis, custom web design/development, and digital marketing strategies. -
Sr Project ManagerE-Dreamz, Inc. Jul 2008 - Jun 2010Charlotte, Nc, UsSupervised a team leading the strategic planning and execution of digital initiatives, including web design, development, SEO/SEM, social media, and email marketing. -
Account ManagerMindcomet Jul 2007 - Jul 2008Altamonte Springs, Fl, UsDeveloped and executed strategic plans that supported revenue generation through integrated digital initiatives, including web and mobile development, SEO/SEM, email marketing, and viral campaigns. -
Account ExecutivePush Apr 2006 - Jul 2007Orlando, Fl, UsServed as the primary point of contact for agency clients, assisting in strategic account planning and maintaining client relationships. Led the development and execution of integrated marketing campaigns across multiple channels, including print, digital, and broadcast media. -
Account CoordinatorPush Apr 2005 - Apr 2006Orlando, Fl, UsResponsible for overall account team support and tactical execution.
Greg Smith Education Details
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University Of Central FloridaAdvertising/Public Relations -
Stanford UniversityDesign Thinking Bootcamp
Frequently Asked Questions about Greg Smith
What company does Greg Smith work for?
Greg Smith works for Pwc
What is Greg Smith's role at the current company?
Greg Smith's current role is UX Research Leader | Products and Solutions.
What is Greg Smith's email address?
Greg Smith's email address is gr****@****l.co.za
What schools did Greg Smith attend?
Greg Smith attended University Of Central Florida, Stanford University.
Who are Greg Smith's colleagues?
Greg Smith's colleagues are Simon Bourke, Drashti Parikh, Mohan Kumar V, Judy Annis, Nicolette Brewer, Charlotte Galais, Allyson Wise.
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