Wrote Windows PowerShell API-style documentation for: Windows Azure; System Center Configuration Manager; Virtual Machine Manager; Internet Information Server; and core operating system cmdlets.

Wrote standard documentation for PernixData products, including User Guide; Installation Guide; and Upgrade Guide. Documented Windows PowerShell cmdlets and created new Quick Start Guides designed to give people a headstart into using FVP. Created both conceptual and how-to videos. Wrote Release Notes and performed other documentation as needed.

Created the TechNet Script Center, which -- during my time there -- attracted over 3 million page views per month. Lead writer for the Microsoft Windows 2000 System administration Scripting Guide, which sold over 40,000 copies in its first year. Created the Winter Scripting Games. Presented at TechEd and other conferences. Wrote Windows PowerShell help and other technical documentation for Microsoft Lync Server. Wrote end-to-end scenarios for managing Office 365 licensing and Office 365 reporting using Windows PowerShell. Cohosted two Office 365 Garage Series episodes to be aired in October, 2014.

Created courseware for Microsoft certified training programs.