- Reclaimed 20 hours per month by automating directory information synchronization, utilizing custom PowerShell modules, Pester unit tests, Azure Automation, and Azure DevOps Pipelines.- Reduced Azure spend by $140k per year, a 30% reduction, by eliminating unused resources across 15+ Azure tenants and 30+ Azure subscriptions.- Reduced Microsoft license spend by $150k per year, a 50% reduction, by removing unused licenses and optimizing Partner benefits.- Secured 90% of confidential documents, over 500k files, by designing and delivering a company-wide Microsoft Purview Information Protection and Data Loss Prevention solution.- Drove the successful adoption of the ISO 27001:2022 information security standard, coordinating with executive leadership and leading the implementation of 90+ security controls; resulted in zero audit findings.- Engineered an Azure Virtual Desktop solution, resulting in securing development processes of 100+ offshore contractors.- Attained a 70% reduction in incident response time by refining operations in the Microsoft Defender suite, including XDR, Endpoint, Office 365, and Cloud Apps.- Partnered with the Helpdesk to complete two Intune migrations of company acquisitions to the Quisitive tenant; mentored teammates on using PowerShell to convert endpoints to Entra-joined devices.

- Eliminated downtime incidents by migrating 30+ Hyper-V and ESX VMs to Azure using the Azure Migrate service; the effort involved designing a fault-tolerant Azure virtual network with Azure Firewall, Azure Web Application Gateway, and an Azure Virtual Network Gateway.- Realized 90% improvement in email availability and Teams call quality by migrating the company, approximately 500 users, to Exchange Online and Microsoft Teams with Enterprise Voice and Direct Routing.- Reduced monthly Azure consumption by 60%, resulting in $96k/yr savings by auditing and removing unused resources.- Implemented multi-factor authentication for 20+ legacy web applications by using Azure AD App Proxy with Kerberos Constrained Delegation, securing access to critical company services over the Internet.- Deployed and upheld five site-to-site IPSec VPN tunnels utilizing Azure Virtual Network Gateways and Juniper SRX firewalls, improving cross-site communication and cutting connection issues by 50%.- Completed four successful annual audits by implementing and improving processes supporting compliance with the ISO 27001:2013 information security standard.

- Reclaimed 10 hours per month by using PowerShell to automate capacity management reports for virtual machine infrastructure.- Brought about a 70% increase in uptime and performance of critical company services by replacing an aging network infrastructure with enterprise-class Juniper EX and Juniper SRX devices.- Achieved a 90% reduction in communications outages by upgrading a faulty Microsoft Lync Server system to Microsoft Skype for Business Server.- Architected and administered System Center Configuration Manager 2012 with Internet-Based Client Management, delivering coverage to 350 endpoints and improving patching compliance by 80% through automated updates.- Executed a colocation facility migration involving 40 servers, 20 network devices, and 5 storage devices; migration included management of circuits and SIP trunks.

- Whole Foods Corporation - upgraded large System Center Service Manager implementation.- Texas Commission on Environmental Quality (TCEQ) - packaged over 100 applications in support of System Center Configuration Manager and migration to Windows 7.- URS Corporation - assisted with migration of Exchange Server to dedicated resource forest.- Volusion - migrated Active Directory domain by using the Active Directory Migration Tool (ADMT).- Cashman Photo - implemented Microsoft Hyper-V and System Center Virtual Machine Manager.- McCoy's Building Supply - established backup and restore procedures for SharePoint Server farm.

- Conducted public speaking engagements for Catapult marketing events in support of the Windows 7 campaign.- Transitioned 75 physical servers to 20 virtual servers with Microsoft Windows Server 2008 R2 Hyper-V with Failover Clustering.- Migrated company, approximately 300 users, to Windows 8 by using the Microsoft Deployment Toolkit (MDT).

- Engineered a desktop imaging system by using Microsoft Business Desktop Deployment (BDD).- Migrated company, approximately 300 users, from Windows XP to Windows Vista.