Greg Tiffany Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Chicago, Illinois, United States

- Seamlessly transition new accounts post-sales from project kick-off to Go Live.- Expertly support customers post Go-Live with ongoing training, configuration, and support to drive user adoption.- Methodically train customer admins how to manage and own the tool, enabling the customer to also discover the value of the tool for themselves, while also consulting on future business development opportunities.- Carefully work with Sales, Account Executives, and Development teams to advocate for the needs of the customer while also understanding internal development priorities and timelines.- Have become an expert in the tool through continual learning, driven by gathering customer requirements and delivering efficient solutions with an agile methodology.- Maintain relationships with customers in the Telecom, Display, and Land Acquisition industries, meeting at least weekly to ensure their unique and flexible needs are met.- Utilize Automation workflow, PL/SQL, and APIs ensure the customer has the data they need to do their jobs.

Chicago, Illinois, United States

Chicago, Il

- Extract SQL data from Oracle DB (OneVizion), process raw data, and send completed reports to various stakeholders, including Director and VP level. Reporting is national in scope.- Develop modules and rules in DB according to customer specs. Purpose is to enhance end-user experience in the GUI- Developed automated processes to save 20 hours weekly of manual reporting work. Process is scalable and can increase FTE savings.- Advanced/expert skill in Microsoft Excel including extensive use of VBA, Pivot Tables, VLOOKUPs, logic formulas, and formatting techniques- Intermediate skill in Alteryx- Intermediate skill in Tableau- Skillful in learning and applying data joining and manipulation techniques- Extensive use of soft skills to effectively communicate and deliver products as promised

Chicago, Il

-Researched and implemented automation and database technology resulting in a savings of 150 person hours annually-Hired and managed an assistant to accelerate the execution of these systems at a savings to the church of $4,500. -Planned and executed two community-wide events that spread the word about the church, engaging 400 members of the community and 30 volunteers -Organized and implemented 10 church events to increase engagement among churchgoers-Administered website to communicate up-to-date information for 14,000+ annual users-Communicated with churchgoers and its 40 leaders to share knowledge and enhance engagement -Managed the accounting for church events, operations, and staff expenses with an annual budget of $250,000+ -Created and managed systems and processes to help 150+ churchgoers get involved-Successfully coordinated and organized dozens of Sunday meetings to develop a valuable experience for 150+ attendees

Chicago, Il

-Managed scope, schedule and budget of commercial construction projects with budgets up to $100,000--Successfully delivered 25 projects on time, on budget, and exceeded customer expectations--Coordinated with stakeholders: property managers, customer Federal Agencies, and construction contractors --Managed over a dozen projects simultaneously, focusing on key customer needs and goals--Communicated timely project updates to customers to ensure customer satisfaction and to ensure that the project was delivered to exact customer specifications-Built the Building Automation System program: worked with stakeholders to install building control systems in the company’s portfolio-Performed 50 cost estimates for construction projects, utilizing building drawings, plans, cost database, and past projects to ensure a fair price