Greg Viau Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Mi, Us

Muskegon, Mi

Management Representative of a registered ISO 9001 quality management system for 27 third-party registrar audits with very few findings, including 10 certification/re-certification audits. Quality champion for seven locations in Michigan, Kentucky, and West Virginia. Analyze and report quality objectives (KPIs) regularly with all company locations. Oversee safety committee and employee training for the company-wide safety program. Provide thought leadership and guidance to executive leaders on the strategic planning team. Communicate with customers to assure their customer satisfaction expectations are exceeded. Assist customers with PPAP requirements and do root-cause analysis for our CAPA process.

Allendale, Mi

Taught "Strategies in Writing' (WRT 150), "Writing in the Disciplines" (WRT 305), and "Business Communication" (WRT 350) courses to over 1000 students.

Grand Rapids, Mi

Management representative of registered ISO 9001 quality management system for 14 third-party registrar audits with very few findings. Assured company compliance to MIOSHA, EPA, MDEQ, FDA, and FAA regulations. Created and implemented storm water pollution prevention plan (SWPPP). Export compliance duties included assembling technical files and signing declarations of conformities (CE Mark) conforming to the European machinery, EMC, low-voltage, and pressure vessel directives. Familiarity with TS/IATF 16949 (automotive) and AS9100 (aerospace) requirements.

Grand Rapids, Mi

Technical writer and editor for the technical publications (machine operation, service, and training manuals) of twenty grit blasting, waterjet cleaning, shot peening and thermal spray systems. Composed and edited the ISO 9001 quality manual, quality procedures, and work instructions.