Greg Vogts Email & Phone Number

Prairie Village, Ks, Us

Kansas City, Missouri, United States

Kansas City, Missouri Area

Led a team of trainers in the development and delivery of a wide variety of specific training and development programs, systems, and processes to address strategic priorities. Team was responsible for delivery of training to over 1,400 employees annually.• Developed and delivered training program for new supervisors. Topics delivered included Leadership, DISC personality styles, Communication Skills, Feedback, Coaching, Emotional Intelligence, Situational Leadership, and Conflict Resolution. Results included reduced turnover, and increased morale and teamwork.• Performed pre-session surveys of attendees’ direct reports to determine baseline results for the areas in need of improvement. All post-training surveys showed significant improvement in all areas.• Produced several online learning modules on topics such as Workplace Harassment, Diversity, Mentoring, and Onboarding, as well as several internal programs.• Delivered “Train-the-Trainer” sessions to all members of the Talent Development team.• Consulted with plant leadership in succession planning to identify competency gaps, determine skills needed to close those gaps, and create development plans to prepare employees for promotion.• Administered career advancement program aimed to give operational experience to Individual Contributors (IC) to advance their career. This included marketing of the program, and selection of candidates and training facilities. Managed ICs through the 18-27 month program, coached facility training teams, and monitored completion of development plans to ensure learning objectives were met.•Trained all levels of leadership on Human Resource topics such as discrimination (EEOC), HIPPA, FLSA, OSHA, harassment, retaliation, documentation, and termination.

Kansas City, Missouri Area

Designed and delivered training programs to Independent and Corporate Store networks in written, facilitated, video, and distance learning formats. Managed the development, marketing, evaluation, and continuous improvement of the Hallmark Gold Crown University (HGCU) web site.• Project Manager for the launch of Web-Based Integrated Network Training to over 600 retailers. Led the development and updating of training materials in both print and online form, coordination of on-site training sessions, and serving as liaison with training vendors.• Developed internal training program on online development principles and Captivate software resulting in a savings of over $20,000 to the department. • Project Manager for the ongoing development, maintenance, and enhancements of HGCU department website consisting of 179 pages with over 1,700 documents. Developed tools such as style guide and templates to make the team more efficient; and site enhancements such as a “quick tip” and video learning sections resulting in enhanced visitor experience. Website saw a 50% increase in “hits” year to year while leading team. • Led the migration from a department web site to a global SharePoint based website including development of global site architecture, and exit strategy for department site. Developed training modules to guide visitors through newly developed global site.• Developed Holiday readiness materials in modular form allowing over 2250 store managers to tailor their materials to better meet their staff’s training needs.• Partnered with subject matter experts (SME’s) from numerous departments within Hallmark to develop sessions on varying subjects ranging from inventory management, loss prevention to web site development. • Conducted Holiday readiness workshops in numerous markets, consistently achieving scores among the highest of any facilitator.

Mission, Ks

Administered all functions of trainer selection, evaluation, and certification. Conducted Train-the-Trainer (T3) certifications in Coaching and Teambuilding, Conflict Resolution, Leadership, Management, and Time Management. • Streamlined evaluation process resulting in a 25% decrease in new trainer turnover.

Overland Park, Ks

Managed the training of 17 offices nationwide, including evaluating and assessing training needs, and research, design, delivery, and evaluation of training programs. • Received Entrepreneur Award for design and delivery of Supervisory Training program. This program contributed to a decrease in employee turnover 5 times that of comparable companies.• Developed and delivered New Employee Orientation to nearly 100 employees annually. Converted the orientation to a web-based platform to allow for a consistent message among offices.• Developed and delivered customized programs to better serve employees in all levels of theorganization. Conducted over 130 training sessions to nearly 1,100 employees in the areas of Supervisory Skills, Customer Service Skills, Leadership, and Teambuilding. Averaged a positive rating of over 94% from employee surveys.

Kansas City, Missouri Area

Directed all conference operations including recruitment of faculty, development of educational programs, development of marketing material, post-conference faculty evaluation, and coordination of security personnel. • Developed recruiting plan that doubled conference faculty in only six months. • Increased conference revenue by 46% during first year. • Designed and implemented conference survey program that enabled more accurate faculty evaluations. Results of second year surveys showed a 60% decrease in negative responses. • Led the development of company’s first web-based registration, increasing attendance by 40%. • Increased media exposure through the organization of off-site product demonstrations.