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Innovative Problem Solver ♦ Delivering Exceptional Results ♦ Creating ValueI am an expert at balancing business needs, technology and customer-centric solutions to optimize sales, contain costs and maximize profit. I have a record of financial success leading teams in Sales, Marketing , Customer Service and Channel Management.I am known as an excellent relationship manager, innovative problem solver and strategic thinker. I am successful in growing business in diverse ways. In some instances, I have played a key role in identifying new market opportunities and developing and implementing strategic plans to successfully capitalize on them. In others, I have maximized revenues and profit by turning functions like Quality Assurance and Customer Service into strategic assets. Serving the customer is my passion. I whole-heartedly believe that the key to a successful business is developing strong customer relationships built on trust.I thrive on new experiences. I’ve had the pleasure of doing business in many corners of the globe and it has allowed me the opportunity to understand how to conduct business, build new relationships, communicate ideas and solve problems in diverse cultures.KEY EXPERTISE: Sales and profit growth, Customer Relationship Management, Channel Management, Cross Functional Team Leadership, Continuous Improvement, Market Research, Competitive Analysis, Quality Systems, Technical Service, New Product Development, Problem Solving
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Marketing Channel ManagerRogers Corporation 2013 - 2015Woodstock, CtManaged the global channel partners of Rogers Urethane and Silicones Foam business including direct key account management, partner recruitment, customer reward systems, Advisory Councils and customer conferences.Significant Achievements•Working with China Sales Management, created and implemented an effective channel strategy to capitalize on the growth in the business of domestic Chinese electronics manufacturers, like Huawei and Lenovo.•Introduced a new service model into the European market, including changes to pricing structure and INCO Terms, enabling double digit sales growth for the first time in that geography.•Working with a group of significant customers, introduced a reward system that maintained customer loyalty in the Portable Electronics Market in the face of a significant competitive threat.•Achieved world class customer loyalty ratings globally. -
Business Development Manager - Industrial PoronRogers Corporaton 2009 - 2013Woodstock, CtManaged the efforts of the 5 person Marketing Group focused on the > $80M Industrial Segment (Electronics, HeV, CMP, etc.) of Rogers Urethane Foam business headquartered in Woodstock, CT.Significant Achievements• Double digit growth in sales.• Sales into the embryonic Plug-in Hybrid Electric Vehicle Market growing at > 30% / year.• Launched 3 new products with significant first year sales.• Introduced new strategies for growth in General Industrial Markets in Europe and China.• Recovered revenues on > $1.5M of obsolete inventory by working with direct customers, OEM’s and Sales Engineers. • Worked with Finance to modify cost accounting systems to produce a more accurate view of item costs, allowing for more effective pricing strategies on thicker products.• Effectively reallocated resources at Cell Phone OEMs to ensure continued revenue growth in the face of significant changes in market share.
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Customer Service And Quality ManagerRogers Corporation 2004 - 2009Woodstock, CtManaged the activities of both the Customer Service and Quality Departments of the Woodstock, CT and Chicago, IL manufacturing facilities.Significant Achievements• Successfully championed efforts to transition customers in Asia to Customer Service and Manufacturing based in Suzhou, China by demonstrating a robust manufacturing and service capability• Developed effective strategies to address the company's market in China relative to freight, currency fluctuation and changes in the VAT rebate system.• Significantly reduced scrap by identifying and correcting test method anomaly that produced false product test failures.• Implemented a favorable program relative to domestic freight creating a cost savings for customers and a revenue stream ($250k/year) for the company.• Crafted and implemented a successful Network Strategy to maintain and grow business as the customer base in the largest market transitioned from Western, publicly traded companies to primarily privately held, Chinese companies.• Re-established a strong commitment to markets in the US with renewed development efforts, shorter lead times and more dedicated service attaining the goal of ensuring diversified growth.
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Quality ManagerRogers Corporation 2001 - 2004Woodstock, CtManaged the Quality Systems of two foam manufacturing facilities (Chicago & Woodstock, CT) with revenues in excess of $50M through a 10 person staff of Supervisors, Engineers and Technicians.Significant Achievements• Transitioned the Quality function of the Division from being reactive to proactive, through the use of Shainin problem solving strategies and statistical methods.• Built a multiple disciplinary system for the efficient investigation and elimination of customer complaints, reducing processing times by a factor of 3.
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Manufacturing ManagerSaint-Gobain Indusrial Ceramics 1999 - 2001Worcester, MaManaged a 65 person Slip Casting Department manufacturing SiC Diffusion Components for the Semi-Conductor Industry. Significant Achievements• Implemented an effective staffing strategy during a period of exceptional growth, enabling the business to meet customer demand.• Successfully introduced techniques for the reuse of waste, creating significant cost savings. -
Quality ManagerSaint-Gobain Industrial Ceramics 1997 - 1999Worcester, MaGuided the efforts of 14 Inspectors, Technicians and Engineers performing a wide range of QA and QC activities within a Manufacturing Facility.Significant Achievements• Redesigned the business’ system for the investigation of customer complaints reducing response time by a factor of 4.• Successfully introduced the in-house chemical analysis of raw materials and product, resulting in significant cost savings (> $100k).
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Quality/Safey EngineerSaint-Gobain Industrial Ceramics 1992 - 1997Worcester, MaResponsible for the Quality and Safety Engineering activities in a ceramics manufacturing facility.• Implemented a formal quality system meeting the requirements of ISO 9000.• Introduced statistical analysis of defective material to enable efficient improvement efforts.
Greg Waters Skills
Greg Waters Education Details
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Chemistry -
Chemsitry
Frequently Asked Questions about Greg Waters
What is Greg Waters's role at the current company?
Greg Waters's current role is Business Growth / Customer Management / Strategy Development.
What is Greg Waters's email address?
Greg Waters's email address is gr****@****ion.com
What is Greg Waters's direct phone number?
Greg Waters's direct phone number is +186092*****
What schools did Greg Waters attend?
Greg Waters attended Brock University, Mcmaster University.
What skills is Greg Waters known for?
Greg Waters has skills like Cross Functional Team Leadership, Product Development, Business Development, Product Management, Manufacturing, International Sales, Six Sigma, Key Account Management, New Business Development, Pricing, Competitive Analysis, Product Launch.
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Greg Waters
Mckinney, Tx3bmc.com, gmail.com, microfocus.com -
3hotmail.com, chemheritage.org, mohmuseum.org -
2jpmchase.com, yahoo.com2 +121288XXXXX
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Greg Waters
Marketing, Communications, Brand Strategy, Creative PartnershipsNew York City Metropolitan Area6yahoo.com, gmail.com, shakeshack.com, aurifybrands.com, zooyork.com, prioritybicycles.com2 +121250XXXXX
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