Greg Weld Email & Phone Number

San Diego, California, United States

Providing validation services for proof of stake (PoS) blockchainsEducation and training for using cryptocurrency and blockchain technology.

Greater San Diego Area

Greater San Diego Area

Greater San Diego Area

Greater San Diego Area

• Configured alerts and thresholds in DFM after upgrading to the newest version (5.1 and later to 5.2).
• Investigated performance claims with applications to determine whether linked to storage.
• Fixed incorrectly configured NetApp filers resulting in large performance gains.
• Upgraded NetApp filer heads non-disruptively.
• Migrated data on NetApp filers to balance workloads and for hardware refreshes as well as coordinated meetings to discuss migration plans and timing.
• Designed future storage environment and migration plan to cDOT including sizing systems for performance and storage requirements as well as reducing rack and power requirements which involved synching up with other.

Thousand Oaks, CA

• Performed migrations from NetApp 7mode to cDOT using ndmpcopy and VTW.
• Upgraded DFM to newest version (5.1) and set up second instance for cDOT monitoring.
• Troubleshot performance problems on filers.
• Worked with other teams to solve problems and think of creative solutions.
• Documented all procedures and changes that I executed.
• Utilized DFM/OnCommand, ONTAP 7.x and 8.x (7mode and cDOT), Service-now, Putty, Cygwin, excel, ultraedit, webex, and perfstat.

San Diego, CA

• Reconfigured filers to adhere to best practices and ameliorate performance issues.
• Provision storage – CIFS shares, NFS exports, LUNs (iSCSI).
• Set up replication for DR and backups via snapmirror and snapvault.
• Diagnose and resolve performance issues utilizing troubleshooting techniques, data collection, and collaboration with various groups and vendors.
• Architected further storage to alleviate performance problems, provide room for growth, as well as assessed and designed new storage and migration plan for acquired company.
• Configured DFM/Ops Manager for alerting and monitoring performance.

Provisioned storage - CIFS shares, NFS exports, LUNs (iSCSI and FC). Moved data from NetApp filer to filer using snapmirror, snapvault, ndmpcopy, and vol copy.Troubleshot performance issues by reviewing perfstats, DFM, and other methods of data collection while collaborating with NetApp support and other teams at Intuit to pinpoint and resolve.

• 2nd level troubleshooting on support issues for NetApp customers via phone and email.
• Utilized Vantive and SAP to fully document cases and resolutions for future use.
• Hands on troubleshooting of issues using Webex, Putty, and many other Netapp proprietary tools.
• Administered filer test lab – hardware installs, software configuration, demo setups, etc.
• Escalation point for cases requiring sensitive attention for larger customers
• Mentored TSE’s to document cases properly, properly escalate issues, and use 3rd party technology integration with Netapp hardware.

Architected and implemented new town network infrastructure following campus wide fiber rollout.Configured HP switches for multiple subnets and VLANs.Established redundant name/DNS/DHCP servers running Linux. Created CUPS server for printing.Administered Novell network.Installed firewalls on WAN interfaces running iptables on linux, and.

Proactively monitored circuits, networks, servers, and routers. Utilized NetCool and SNMP queries, terminal clients, and several custom tools to diagnose problems in networks, as well as determine causes of crashes and reboots.Contacted Telco for downed or dirty circuits and followed cases through to completion.Contacted customers with status of problems.

Administered active directory domain containing windows NT/2000/2003and Linux and BSD servers.Set up new employees with accounts, workstations, cisco phones, voicemail, and security cards.Built ghost images for workstations.Kept machines updated, as well as removed spyware, adware, and viruses.Software used included Citrix, VNC, MS Exchange, MS SQL.

Worked with Network operations center to correct network problems and troubleshoot circuits (T1, T3, OC3, Fiber, DSL).Helped customers with email (Outlook 95/98/2000/Express, Pegasus, Netscape, Eudora and internet mail) mail servers (Microsoft Exchange, sendmail, exim) and webhosting issues (Hosting was on servers running windows NT/2000, Unix, linux, and.

Cable Modem Tech Resource First level of support for Technical Support Reps in need of solutions to problems.Took calls from techs that could not solve problems.Made decisions on replacing customer hardware and whether issues should be escalated to Network Operations Center.Routed issues via a trouble ticketing system.Knowledge of all areas of dialup.

Liaison with Network Operations Center using telephony and Unix based communications programs.Responded to supervisor calls ranging from Customer Service, Billing, or Technical Support.First level of support for Technical Support Reps in need of solutions to problems.Knowledge of multiple Operating Systems (windows 3.x/9x/2000/ME Mac OS 7.5.1 - 8.x) as.