Greg Whitmore Email & Phone Number

Dallas/Fort Worth Area

Dallas/Fort Worth Area

• Performs operational assessments on outsourced IT contracts to evaluate both client & supplier IT services value and performance• Advises clients in all phases of the business development, request for proposal process and outsourcing relationship governance• Augments IT supplier’s team in various roles including RFP response and contract development (business language), SLA metric definition and development, account governance and project management

Dallas/Fort Worth Area

• At a large multinational food processing company, performed an operational assessment for on its global telecommunication services contract. Developed the business case, business requirements, Statement of Work (SOW), Service Level Agreement (SLA), governance, and contract documents. Successfully negotiated contract to replace current provider in the areas of voice, data, integration services and transformation (savings to client of over 50%)• Led the pursuit of a $100M engagement; developed the business case, planned & executed the due diligence, and negotiated the contract• Led the governance / contract activities supporting current and new ITO services accounts. This included conducting operational assessment of IT service contracts, as well as overseeing and improving the global service delivery and new business development

Dallas/Fort Worth Area

• At a large automotive supplier, led an application portfolio assessment process, planned and executed the due diligence process, and developed & negotiated the SOW for the SAP, engineering, and administrative application requirements, as well as the service level methodology, metrics and associated penalties. Functioned as the project’s PMO (TCV = $450M)• At a large, global life sciences client, led the execution of the RFP process and the negotiations with three suppliers over a compressed timeline. Advised client on building its governance team; created training material and conducted the training for that team and the client’s retained management staff (TCV = $750M)• At a large health care provider, led the RFP process for its application portfolio which included an application portfolio assessment. Developed the business case, business requirements, SOW, service level methodology & metrics, software inventories, disaster recovery plans, governance, and contract documents. Successfully negotiated the Services contract documents. Functioned as the project’s PMO (TCV = $800M)• At a large national banking client, led the development of the SOW, term sheet, and SLA documents for an industry leading, BPO lift-out transaction. Created and executed the project transition and due diligence plans and activities (TCV = $1.1B)

Plano, Tx

• As the Division Manager, led the Project Management Delivery organization, which provided all levels of program / project management to our global clients• Grew revenues by 30%• Expanded client base by 25%• Increased the number of PMI certified professionals by 35%• Managed all the operational aspects of leading a 350 person organization ($45 million annual budget): P&L and expense control; business plan development; employee development (training, career planning, and recruiting/hiring/firing); productivity & quality assurance (ISO 9000 certification); and, service levels / metrics development and reporting • Grew additional revenue of over $250 million in 18 months by developing and directing an Account Growth Initiative, which was targeted to increase existing account business

Ft Worth, Texas

• Led the applications development team supporting the outsourced legacy systems • Developed the division-wide plan for an implementation of new core application systems • Provided program and administration direction to 300 people spread across a three-state area (TX, PA, and NC)• Successfully managed the transition of over 750 employees to SABRE• Defined and published the policies and procedures for this new division of SABRE

Plano, Tx

• Planned and directed business development activities, including developing information technology solutions for clients, defining marketing plans and developing cost models, implementation plans and business case proposals• Created a new consumer lending department for a Fortune 100 financial institution • Implemented a systems integration project for a major U.S. banking corporation

Bs, Economics

Executive Management

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