Greg Hough Email & Phone Number

Create training resources for all departments, track and create reports on outcomes of all training and maintain training records for the company.Train new hires on company policies and procedures and use the best training methods for a specific purpose or audience.Gather and evaluate information from employees and management on previous training to identify weaknesses and areas that need additional training.Attend seminars and meetings to learn new training methods and techniques and use the knowledge to prepare and coordinate future training sessions.Recruit and train new Trainers, delegate training tasks to the new Trainers and evaluate performance.Market company training opportunities to employees and provide information on benefits to encourage participation.Inform employees on scheduled training and track their progress.Recommend training materials and methods to support the balanced scorecard. Created Member Experience process for member-facing associates to create consistency within branches and departments.

Manage Daily sales goals and operations of banking center. Coach and develop sales team to reach established goals. Leverage business partners, centers of influence and out bound sales meetings to grow revenues and increase market penetration. Focus on household growth, revenue generation, loan production and member experience while developing team members by way of daily coaching and accountability.

16 State Territory

Learning & DevelopmentRegions BankJuly 2013- Oct 2018As a leader in Learning & Development for Regions Bank, I support training initiatives by delivering training programs, managing vendors, monitoring curriculm, managing communications, building reports and managing projects. As the Corporate Trainer I am an independent thinker and self starter who can take the appropriate action with limited supervision. I have the ability and skill to provide coaching and feedback to learning participants, peers, and leadership. I also critically analyze market trends/issues, determine best fit solutions, and present recommendations to market leadership and corporate training leadership. A few of my responsibilites are: -Serve as the primary training resource for 16 state footprint with additional focus within the Midwest Region of Regions Bank.-Training delivered includes, but not limited to, Advice, Guidance and Education for bank executives , policy, procedures, technical, customer service, supervisory and leadership skills.-Serve as training consultant for area leadership to proactively determine training needs, consult with leadership on market issues/concerns and provide appropriate solutions.-Resposible for development and management of individual training schedule, management of class rosters, participants needs and registration on the web-based learning management system. -Manage market relationships with a primary focus on achieving revenue goals through providing advice, guidance and perspective to our consumer and business clients.-Conduct certifications in each market to inspect mastery level of understanding and implementation. -Facilitate and lead train the trainers on new instructional materials.

Indianapolis, Indiana Area

Manage operations and sales of 2 banking centers. Coach and developed team to meet sales goals and increase individual growth within their career path. Recruited to train and development for private bankers via a needs based sales conversation around financial wellness. Focus on driving outside business sales through outbound call efforts and market visits. Collaboration with multiple lines of business to insure a 360 approach for business growth. Recognized as leader in market and specifically northern region due to revenue growth and small business relationships.

Indianapolis, Indiana Area

Recruited to coach and develop branch sales managers for Charter One Bank and offered a promotion to stay through conversion with Old National Bank. . Partnered with multiple leaders from Indiana and team from Detroit to open 40+ in-store banking centers in the Indiana market . Managed multiple locations and partnered with locations that were established within Starbucks locations to offer a new banking opportunity. Responsible for sales goals and branch growth while training and developing new managers for current and future locations.