Greg Hunt Email & Phone Number

Austin, TX, US

San Francisco, California, US

Leading Revenue Operations, Billing Operations, Data Operations, Business Intelligence, IT Operations and Professional Services for a SaaS based industry leader in field inspection management for safety, quality and field operations.

Bedford, MA, US

Leading GTM and Revenue Operations for Fraud Protection software company. Responsible for Business Management, Sales Enablement, Tech Stack and Communications for global team of Enterprise sales professionals. Focused on pipeline growth, customer retention and operating discipline.

Managing Partner for a boutique sales and go-to-market consultancy focused on helping B2B companies transform their sales motion and GTM approach. Providing coaching, education and short term engagement consulting to growing and transforming companies. Improving sales process and productivity through technology such as SFDC, LeanData, Salesloft, Gong.

Austin, TX, US

• Directed 6 team members providing business management, sales enablement, sales support and continuous improvement for Video Conference Solutions and Contact Center (CCaaS) sales teams worldwide.
• Created disciplined forecasting and pipeline management process globally in SFDC.
• Refined sales process with Salesloft campaigns for RAD sales motions.
• Aligned cross functional leadership for sales communication, training and content management.
• Implemented metrics and dashboards for analyzing and communicating KPI progress.

Dublin, Ireland, IE

• Directed 90 team members delivering field services, services desk, client technology, data analytics and owned Telecommunications program implementing new collaboration, voice and data network technology solutions for.
• Created first integrated End User Services strategy driving customer satisfaction to 90%.
• Developed Telecommunications program providing savings in excess of $3M annually.
• Led business alignment for SDWAN, UCaaS and Microsoft Teams leading to adoption for 15k users.
• Analyzed focus group and survey feedback enabling alignment and prioritization of the IT strategy.
• Built Employee Engagement Program for IT organization averaging over 50% participation.

Atlanta, Georgia, US

• Led 45 business managers, pricing/proposal managers, sales support and sales enablement providing sales planning, analytics, quoting support and efficient sales process for this telecommunications solutions company.
• Implemented enterprise operational model increasing sales by 21% and opportunity pipeline by 89%.
• Enhanced strategic pricing and custom proposal process improving sales from large deals 136%.
• Created sales process and administrative support to sales contributing to greater sales productivity 31%.
• Improved quoting systems and IT prioritization process leading to 41% faster quotes with 82% less cost.
• Drove QBR, Account Planning and Renewals process reducing Churn and increasing revenue in contract.

Hopkinton, MA, US

• Operational management including strategic planning, financial management of $16M OPEX and P&L, project governance, sales operations and supply chain for a new $250M business of this global software company.
• Developed new capabilities and GTM approach enabling growth from $120M to $250M in 2 years.
• Implemented cross functional model for planning and status updates aligning functional team support.
• Created new forecasting process and management reporting enabling executive visibility and control.
• Analyzed P&L, sales performance, product mix and ops metrics identifying areas for improvement.
• Implemented Six Sigma based process improvements enabling controlled sustainable results.

Round Rock, Texas, US

• Led global account team of sales reps, system consultants and project managers for $50M OEM global customer.
• Negotiated contract, implemented solutions and managed KPIs leading to high customer satisfaction.
• Developed 3rd party logistics solution for global fulfillment enabling shipment to 220 countries.
• Created global services model with single point of contact providing onsite support worldwide.
• Implemented sales strategy balancing revenue, margin and product mix delivering 248% attainment.

Round Rock, Texas, US

• Owned operations strategy, globalization of the supply chain, management of $6.2M OPEX and led team of 75 PMs delivering on time product launches and delivery for 2000 customers in this $2B custom solutions business.
• Developed new program of services worldwide assisting in business growth from $1.2B to $2B in years.
• Aligned requirements with executives in 7 countries delivering new factory integration services.
• Improved operations KPIs such as First Article Pass Rate by 40% reaching a 90% success rate.
• Created “People Strategy” with assessment, training and career path improving employee satisfaction.

Round Rock, Texas, US

• Led 15 PMs managing consistent PC availability, configuration, pricing, and delivery for global accounts.
• Developed new global program capabilities enabling revenue growth from $2.4B to $3.4B three years.
• Drove Six Sigma process improvements increasing program customers 150% from 600 to over 1500.
• Created three-tier portfolio of services delivering more efficient services with lower cost.
• Designed and implemented a new global CRM solution providing efficient account management.

Round Rock, Texas, US

• Managed 6 PMs and Business Analysts that drove operational improvements and supported the custom support services bid desk.
• Created organized structure for managing cross functional programs and projects supporting Dell's enterprise support services.
• Completed a Six Sigma Green Belt project that lead to over $1M of incremental services revenue.

Round Rock, Texas, US

• Managed team of 18 TAMs and their core metrics for engaging with customers and closing tickets.
• Developed Platinum Enterprise support program structure that Platinum TAMs used to deliver service to Dell's premium server and storage customers.
• Enabled the program to grow from 10 customers in the US to over 230 globally with consistent deliverables and KPIs.
• Launched new Opportunity Management Program to enable TAMs to identify and track new services revenue opportunities.

Round Rock, Texas, US

One of the very first TAMs at Dell and became the Team Lead for TAM organization while providing customer IT Management support to Dell's largest server customer. Helped grow overall capabilities for TAM services as part of Dell's new Premier Enterprise Support Service while mentoring new TAMs that came onboard.

Round Rock, Texas, US

Senior software and networking engineer that provided premier support to Dell's server and storage customers. Helped the department grow capabilities and skills to manage new technologies and provide expanded services.

Bachelor Of Science (Bs), Business Administration And Management, General

Bsba, Business Administration

Mba, Business Administration And Management, General