Senior Digital Commerce Analytics Manager
Current-Provide insights and recommendations to business teams by aggregating and analyzing various data sources; requests have included analysis of website engagement patterns, product seeding lift analysis, creative effectiveness measurement, seasonality and trends of customer service volume, customer acquisition evaluations, and similar business challenges-Created and evolved a customer lifetime value model, aggregating and scoring over 20 touchpoints to identify top customers. The model has been used for targeted digital marketing, premium event and product experiences, evaluation of marketing tactics, and more-Responsible for creating and automating dashboards across two dozen properties, serving several hundred users. KPIs are generated from connecting and cleansing datasets such as DTC revenue and current inventory levels, website engagement and equipment lifecycles, and equipment/shot level data for both the recreational and professional golfer