As Technical Underwriting Officer I am responsible for the Workers' Compensation run off portfolio at Argo Group, performing collateral reviews and making annual retrospective adjustments. In addition, I am the administrator for the e-Reinsure platform for facultative reinsurance purchases and a licensed Surplus Lines Agent. I was promoted to Director of Operations in January 2016 for the Grocery & Retail business managing the underwriting team after serving as Director of Finance since June 2013. Career progression has demonstrated increasing levels of responsibility: Business Analyst, Financial Analyst, Senior Financial Analyst, Senior Financial Associate, Director of Finance, Director of Operations and Technical Underwriting Officer. Responsible for writing quarterly Commercial Specialty MD&A for Operation Reviews and Board Meetings. Preparing rolling Eight-Quarter and Five-Year forecast for Argo Insurance and Commercial Programs. Publishing monthly Commercial Specialty Flash Reports on revenue, losses, and competitive intelligence. Performing profitability analysis by evaluating results by State, Segment, and Distribution Source. Designing ad-hoc interactive maps of property catastrophe exposures using Google Fusion Tables. Collaborating with Marketing to design agency compensation programs that boost revenues within budget goals. Advanced knowledge of Cognos BI, and Microsoft Access and Excel to provide reliable and accurate reports. Designing, maintaining, and publishing monthly scorecards and key performance indicators. Working with IT to design automated reports from legacy premium, policy and claim databases. Preparing compliance reports for state insurance regulators, internal and external auditors, and SOX compliance.

Held various Personal Lines underwriting positions pricing preferred auto, homeowners, and renters policies. Promoted to Senior Personal Lines Underwriter with a book of non-standard auto, boat, and umbrella policies. Projects included auditing Safeco's artificial intelligence underwriting system, implementing new personal lines IT projects, and reinsurance liaison for personal umbrellas. Promoted to commercial lines underwriting in 1999 to gain more underwriting experience. Managed a commercial book from agents in Southwest Washington.

Started in Eugene, OR, data center compiling Business Information Reports (BIR) on small companies and sole proprietorships. Following an internship at the Customer Service Reinvestigation group in Allentown, PA, promoted to a field reporter position in the Concord, CA, office writing BIR on medium-sized companies