Greg Zimmerman Email & Phone Number

California, United States

San Francisco Bay Area

Hanover, Md, Us

Senior Technical Project Manager at Navistar, managing multiple concurrent B2B e-commerce and marketing projects relating to sales of vehicles and service parts. Created and maintained detailed project plans and budgets, monitored progress and spend, and took corrective action when appropriate. Directed project team resources, SaaS suppliers, and contract vendors. Agile Coach and Scrum Master for e-commerce and Salesforce teams - managed backlogs, refinement, and sprint planning, improved estimation process, established definitions of ready (DoR) and done (DoD), and ensured good practices were in place for deployment and release. Established a strong working partnership between business and IT team members. Controlled scope and managed change. Proactively removed roadblocks and escalated, as needed, to senior management. Provided timely stakeholder communication and clear status reporting. Led teams through migration to more modern Agile tooling and processes (Jira, Azure DevOps).

San Jose, Ca, Us

Guide and assist clients in their development of quality focused strategies, governance and quality assurance programs, change management, and project and portfolio management.• Scrum Master at WPS Health Solutions (Sept ‘20-Aug ’21) for multiple Claims teams utilizing different Agile frameworks (Scrum, Kanban, Nexus).• Established metrics and dashboards for team performance and improvement.• Guided Claims group through a self-reorganizing event to scale the dev teams and improve efficiency.• Provided coaching to division leadership on Agile/Scrum and improving IT delivery capability.• Scrum Master and Project Manager at Komatsu America (Aug ’19 – Jun ’20) for Business Intelligence team - organized and managed backlog and sprint process resulting in 20% defect reduction and doubled team velocity.• UAT Test Lead for a large warehousing and distribution project.• Project Manager and QA Lead for critical delivery projects at State Auto Insurance (July '09 - March '11), including Medicare Sec. 111 Reporting (CMS).• Coached Claims IT team through adoption of new processes and tools.• Active role in client resource planning and selection.

Led projects from initiation to close to implement new systems and technologies, business process improvements, and other change initiatives. Claims Digital Transformation – Led program implementing Guidewire ClaimCenter with 16 integrations, a new document generation system to automate letters, replaced existing content management system, and legacy data migration. New Atlas Headquarters – Build out and move 200 employees into new headquarters building, relocation of operations without interruption - responsible for audio-visual for conference rooms, auditorium, and dedicated training rooms, video and audio conferencing, internal video signage (static and interactive), sound masking, and lighting integration. Facilitated the definition of project goals, managed scope and expectations, and delivered results. Vendor management, contract administration, controls and compliance, and financial reporting. Conducted weekly touch points with senior leadership team on top projects.

Jersey City, New Jersey, Us

Practice Lead for IT Quality Assurance across the enterprise. Managed $600k departmental budget and achieved operating expense savings of 17%. Introduced automated regression testing while successfully maintaining delivery quality. Negotiated project priorities across stakeholders and releases to optimize resource utilization. Consulted with internal leadership to improve success of SAFe Scrum rollout.

Columbus, Ohio, Us

Governed SDLC process and chaired the SDLC Steering Committee. Drove 15% increase in availability through improvements to Test deployment process. Led infrastructure cost reduction initiative resulting in $91k gain. Audited projects to ensure alignment with SDLC and PM processes and funding guidelines. Managed project replacing project- and time-tracking tools with centralized ERP solution (Lawson). Green Belt project improving end-of-lease customer experience. Managed Balanced Scorecard reporting and metrics for Information Services department. Co-developed a steering level quality management system (QMS) for global IT groups. Served 2-year term on corporate Project Management Committee.

QC Lead for Enterprise Service Management (ESM) platform. Provided leadership and direction to team members in complex software projects for an integrated remote access solution.

Parsippany, New Jersey, Us

Managed Y2K review program and validated results.

Founding member of QA team. Prior successive roles in Customer Support.