Gretchen Bender Email & Phone Number

Las Vegas, Nv, Us

MAPP Advisors is a fintech advisory firm with a core focus on M&A, investment strategies, portfolio optimization, payments monetization, risk and compliance, and operational consulting to clients across the fintech ecosystem. Our team and network consist of entrepreneurs, operators, advisors, and investors in payments companies through every stage of growth.

Cincinnati, Ohio, Us

Cincinnati, Ohio, Us

Jacksonville, Fl, Us

FIS is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk and compliance, and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. Headquartered in Jacksonville, Fla., FIS employs more than 52,000 people worldwide and holds leadership positions in payment processing, financial software and banking solutions. Providing software, services and outsourcing of the technology that empowers the financial world, FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

Paysafe is a leading global provider of end-to-end payment solutions. Our core purpose is to enable businesses and consumers to connect and transact seamlessly through our industry-leading capabilities in payment processing, digital wallets and online cash solutions.

Atlanta, Georgia, Us

Global Payments Inc. (NYSE: GPN) is a leading worldwide provider of payment technology services that delivers innovative solutions driven by customer needs globally. Headquartered in Atlanta, Georgia with more than 8,500 employees worldwide, Global Payments is a member of the S&P 500 with merchants and partners in 29 countries throughout North America, Europe, the Asia-Pacific region, and Brazil.KEY CONTRIBUTIONS► Responsible for $90M of direct sales revenue annually inclusive of Bank Referral Sales, Business Development, Mobile POS, and Sales Operations teams comprised of 6 channel sales managers and a team of 48 account executives, consistently exceeding growth targets YOY.► Led the joint venture Alliance between Global Payments (51% ownership) and Comerica Bank (49% ownership) to $8B in processed sales volume and $52M revenue. Managed P&L from a sales, account management, and back office operational standpoint.► Acquired and managed a $4B portfolio of 200 Indirect sales representatives; P&L oversight of $23M revenue. Managed conversion efforts with single digit attrition.► Restructured Direct Sales division into distinct channels to increase new revenue generation, improve operating efficiency, and reduce costs.

With $74.1B in assets Comerica Bank, headquartered in Dallas, Texas provides financial services to the commercial, retail, and wealth & institutional management market segments. The Merchant Services division services all markets nationally and is comprised of 30,000 customers processing $8B in sales with gross revenues of approximately $45M and $21M in net income.KEY CONTRIBUTIONS► Introduced BIN sponsorship program at Comerica Bank. Gained approval for $30B in annual processing volume corresponding to $1.7M in BIN sponsorship and ACH fee income in year one.► Restructured Sales division nationally to improve bank referrals by 130% and increase close ratio from 17% to 24%, representing total new sales volume of $722MM and revenue of $1.8MM.► Increased divisional net income by $1.4M, comprised of a 4% revenue increase and 1.5% expense decrease year over year.

Dallas, Tx, Us

A full recourse ISO/MSP start-up venture with Compass Bank and Minotola National Bank for the processing of payment cards on behalf of merchant clients in the United States and abroad. Sold portfolio assets and technology to a privately held company in 2001.KEY CONTRIBUTIONS► Developed back office processes and independent sales agent channel to support 400 merchant accounts in a 6 month period.► Created corporate policies, desktop procedures, and marketing material for merchant solicitation and servicing.

Directed a start-up internet company producing a private label Prepaid Anonymous Internet Debit Card for online purchases from the initial concept state through to the successful sale of the company’s technology.KEY CONTRIBUTIONS► Successfully launched product to merchant community and consumer use within budget and timeline.► Sold technology to PayStar Communications Inc. (OTCBB: PYST).

Us

Directed industry relations for the 48th largest U.S. bankcard acquirer of MasterCard and Visa transactions. The portfolio comprised of 8,000 merchant customers, 3 processing vendors, and 37 agent and ISO relationships processing over $250M annually through e-commerce and brick & mortar channels.KEY CONTRIBUTIONS► Effectively performed profitability analysis and directed portfolio wide change in pricing strategy from bundled rates to tiered pricing resulting in increased profitability and competitive offering rates.► Acted as liaison to Processors, Associations, and NACHA. ► Negotiated vendor contracts between the bank and all third parties.► Served as Year 2000 project manager resulting in zero Y2K related systems errors.

As the exclusive provider of merchant services to the Bank of Los Angeles and Bank of Nevis, sold merchant services, provided point of sale help desk support, performed profitability analysis and directed offshore start-up venture. KEY CONTRIBUTIONS► Increased profitability by 52% with contract renegotiation and decreased expenses by 22% by bringing outsourced functions in-house.► Successfully integrated first U.S. dollar based offshore merchant processing solution at the Bank of Nevis.

Bachelor Of Science, Management Information Systems

Mba, Business