Gretchen Hendricks Email and Phone Number

•Serve as instructor for business foundations courses designed for students to develop professional skills that promote achievement in the undergraduate program and prepare students for successful transition into careers. •Teach Business 103, Foundational Elements, focused on time management, relationship building, working in teams, academic integrity and ethics, and the enhancement of capabilities in writing and presentations.•Teach Business 303, Advanced Elements, delivering topics such as understanding the modern work environment, diversity in the workplace, developing leadership skills, business ethics and professional responsibilities, and engaging in the job search process.•Create impactful lesson plans and in/out of the classroom activities to promote critical thinking and transformative learning.•Design and deliver asynchronous online instruction for adult learners that promotes group work and interactive learning experiences.•Serve as a faculty advisor to the Society for Collegiate Leadership and Achievement honors society as well as an active member for the undergraduate curriculum and accreditation metrics committees.•Received Outstanding Faculty in Foundations in May 2019, 2022, and 2023 and the Dean's Teaching Faculty Fellowship in 2018 and 2021.

•Interfaced with businesses to identify internship and job opportunities for various career track programs.•Participated in outreach and recruitment activities as well as make cold calls to potential employers to assess their business needs and explain the benefits of hiring program graduates and alumni.•Worked with new and established business partners to expand on relationships and involve employers on campus in site visits, company presentations, mock interviews, and mentor programs.•Utilized internet, agencies, career fairs and other resources for employment leads; placed current program participants into internships and jobs.•Collected data from employers on student placements, wages, and benefits.•Conducted follow-up with employers to assist with retention and with alumni to assist with skill upgrades and career progression. •Assisted program participants with employment readiness training including professionalism, resume development, cover letters, interviewing, and job search strategies.•Developed specialized curriculum for various employers that provides direct training to support hiring needs.

• Provided instruction for a variety of general education courses in subject areas such as: Psychology (Introduction, Abnormal), Sociology (Human, Intercultural Relations), and Professional Development (Success Strategies and Career Management); designated faculty of the term in March 2012. • Created syllabi, lesson plans, and exams as well as contributed to curriculum development by making recommendations for course content, materials, and textbooks.• Networked with the business community to coordinate activities such as guest speakers, mock interviews, resume reviews, and field trips to enhance classroom learning.• Ensured student achievement and learning outcomes by monitoring academic performance through weekly and key graded assignments.• Advised diverse student body on personal, academic, and career related matters and assist in identifying resources to reduce potential obstacles to success; familiarity with FERPA guidelines.• Participated in faculty development workshops on classroom management and transformative teaching strategies as well as served on various committees including syllabi consolidation and campus to community.• Utilization of instructional technologies including Blackboard, overhead projectors, online sources and mobile devices to enhance learning experience.

• Managed internal employee communications for all global human resource programs including: health/welfare, financial/retirement, work/life, rewards & recognition, career development, and talent acquisition.• Built and executed HR communications campaigns with targeted goals, message platforms, and delivery plans that aligned with company brand and strategy. • Wrote communications including: executive and global messages, newsletters, surveys, brochures, and web site content.

• Managed functions of career services office serving over 4,000 undergraduate and graduate (MBA) business students and alumni including mission, structure, policies, budget, and strategic planning. • Led on-campus recruiting and career development events that met student and employer needs and current job market demands.• Initiated, built, and maintained strong relationships with employers and alumni to engage them in campus events and to increase job and internship development and student placement.• Supervised two career consultants and office support staff including performance evaluations, training, and recruitment.• Oversaw career services website structure and content and online job/internship and resume databases. • Appointed by the Dean to lead business process reengineering project to integrate career services and academic advising functions within the school. Examined best practices, interviewed staff, and liaised with other departments on campus as well as other state universities.

• Provided job preparation and job search services to Montgomery County residents for Welfare-to-Work initiative.• Developed ongoing relationships with human resource personnel, state and local government offices and educational institutions as well as private businesses and employment agencies for job development.• Conducted training workshops on resume writing, interviewing skills, cover letters and references, networking, personal motivation, problem-solving, financial management, and life skills.• Advised clients on career selection, academic and vocational programs, and provided counseling regarding personal issues and employment barriers.

• Facilitated placement of clinical experience/internship requirements for education and psychology graduate and undergraduate students.• Acted as liaison between the University and area school systems and internship sites representing both students and University faculty.