Gretchen Prince Email & Phone Number

Experienced financial industry relationship manager with an MBA and a B.S. with a finance emphasis. Strong 15-year background in financial planning, wealth management, team building, client relations, personnel development, and operational leadership. Adaptable, collaborative individual with consistent success contributing to executive management teams, completing projects, and enhancing client experience.KEY STRENGTHS:› Relationship management› Account coordination› Efficiency and profitability› Financial planning › Wealth management› Research and data verification› Market penetration and expansion› Compliance management› Team building and collaboration› Cross-functional leadership› Business and office systems› Technology solutions integration

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  Financial Advisor & Principal

  The Sterling Group - Registered Investment Advisors

  Nov 2006 - Present - Los Angeles, California, United States

  › Provide oversight and administration ensuring quality, high touch client service; liaise between advisors and clients as well as principals and staff. › Manage key accounts with the firm’s ultra-high net worth clients.› Interface with custodians (LPL & Schwab), conduct commission reporting, and contribute to merger discussions.› Complete daily client transactions including all aspects of new client onboarding, cash flow, and client philanthropy.› Research, track, and resolve client inquires and problems.› Coordinate workflow; plan client appreciation and educational events.› Build and nurture positive relations with high net-worth clients. › Support co-advisory relationships; liaise with accountants, business partners, regulatory agencies, legal counsel, and the firm’s custodians. › Spearhead key business areas including general operations, marketing, customer relations, regulatory compliance and human resources to ensure positive workplace culture, productivity, profitability, and growth.› Lead staff meetings; manage event planning and accounting functions. › Manage the building contact; oversee repairs, installations, and security. › Act as technology liaison and manage the tech budget; instituted a new CRM (Salesforce), cloud-based email/server and tax planning software.› Coordinate workflow of Principals to help maximize customer satisfaction.› Monitor annuity and insurance transactions; assist the advisors in handling compliance issues.› Review existing systems and procedures; design internal controls/quality audit checks for various operational areas to achieve higher operational efficiency, resource rationalization, compliance, and cost reduction. › Facilitate transitions in a forward-thinking manner; instituted a new advisory platform, and managed a company relocation.› Demonstrate proficiency with technology, computer systems, and programs (MS Office, Orion, QuickBooks, Quicken, and Salesforce).