Gretchen Stevens, Email & Phone Number

Potomac, Md, Us

Washington, District Of Columbia, United States

Program manager responsible for HRIS integration, security and modernization of the full candidate and contractor experience. Led program to analyze process and systems from candidate materials and experience through background, new hire, and security identity and access management of hardware, software, materials and physical access. Integrated business hiring processes with security and implemented new platform and migrated all data. Continuous life cycle improvement of onboarding/off-boarding, security profile, access management. Automated 24 processes and reduced time to hire from 3 weeks to 5 business days. Created reporting, and service level agreements. Enhanced new employee first impression of PenFed and attributes to reduction in turn-over. Led enterprise Document Management re-platform, data center move and software cloud modernization. Successfully migrated 80 million + documents meeting all risk, compliance and federal audit guidelines. Upgraded software, migrated to the cloud and retrained all end users in 22 business units. Established new SLAs and Disaster Recovery protocols. Delivered on time and in budget despite losing key team members during a reduction in workforce.

Washington, District Of Columbia, United States

IT Program manager *New Product development and delivery.* HR, Security and IT identity management *Digital modernization of On and Off boarding, end to end for enterprise *Security based employe profile

Washington, District Of Columbia, United States

Consulting for businesses struggling during pandemic. * Virtual desktop deployment*HR and business operations* Establish program and project management principles and structure * Incorporated technology to streamline business functions.

Chevy Chase, Maryland, United States

Platform and product management, end-to-end solution design, business process configuration, solution review, identity and role based access, deployment, and providing day-to-day technology support to the Human Resources and other internal teams. Responsible for implementing employee focused technology solutions in the domain of HR, Talent Acquisition/Recruitment and Onboarding, Workforce Planning, Performance Management, Talent and Career Development.

This role required technical, business domain, and leadership of the business strategy. Established strategy in IT, HR, Legal, Finance, Security, Health Services, Talent Acquisition, and Audit to unify the IT and Business partnerships to create a transformational Business process office and align projects to programs and strategy. Built partnerships, consulted on strategic direction, IT program road map, delivering the desired business capability, aligned services, strategy of core IT platforms for HR, Health Services, Finance, Security, Legal, Data Management and Analytics (Big Data), DE&I, Employee engagement programs. Documentation and training meeting all compliance and audit standards. • Built the HR Strategy with key stakeholders on the development of detailed business cases for new IT and Diversity and Inclusion solutions including accurate cost, and resource planning. Facilitated IT demand forecasting, planning, and delivery collaboratively with other supporting IT team roles. Lead high-level investigations on requirements and feasibility, developing a range of options aligned to business and IT strategy. Built strong strategic relationships with senior leadership and C-suite, developing an understanding of the short-term and long-term business direction. Managed project delivery including ensuring appropriate governance and oversight of projects and collaboration between projects of strategic programs. Data Management Analytics I Virtual Desktop solutions for remote employees I Cloud Strategy I project Management I change management and analytical support to efficiently and cost-effectively deliver business capabilities to HR, Commercial Lines, Legal, and Corporate customers without sacrificing customer experience.

I was responsible for running enterprise wide technology, telecom, network, infrastructure, application development, ERP, Financials and Microsoft collaboration tools, Service Management full program implementation including CMDB, Incident, problem and asset management tools and process.

Responsible for all stage gates of Telecom, Network, Infrastructure, and Software projects. Work with all levels of management to identify areas of opportunity, project objectives, risk assessment, project timelines, and training needs Led enterprise-wide programs with a team of project managers to deliver projects Liaison between technical and non-technical resources Led migration of legacy human capital management (HCM), talent acquisition/recruiting, financials, and procurement enterprise resource planning (ERP) systems to Cloud-based systems.Facilitation and project management of the infrastructure architect processes and IT Portfolio management interdependencies. Working with all levels of management and the Portfolio Management teams to standardize the architect’s processes in the project work approval forms Created and implemented post-project feedback and measurement communications tools for the user community to provide feedback, submit questions, and recommend improvements.

Bachelor Of Applied Science (B.A.Sc.), Organizational Psychology And Behavior Studies, Cum Laude

Activities and Societies: Led 2 year research for Saccadic eye movement and childhood literacy Psi Chi Honors Society Student Leadership.

Executive Mba - Emotionally Intelligent Leader, Organizational Behavior Studies

Human Resources and Business Management Organizational Change Management Emotional Intelligence Certification Speaker for CASE School.