Gretchen Viesselmann Email & Phone Number

Wisconsin, United States

Grafton, Wisconsin, United States

Aurora Medical Center Grafton

Conducts audits (including compliance, defense and focused) for various departments. Acts as a system-wide liaison & trainer in response to charge issues. Identifies and provides follow up of compliance issues. Keeps current with Medicare reimbursement rules. Strong communication skills, including conducting online meetings, leading discussions of complex concepts/issues. Develops/writes procesures for team.Demonstrates high level of professionalism and ability to exercise independent judgment and decision making, supporting department priorities. High level of motivation, team orientation, professionalism, trustworthiness and placing a high value on treating others with dignity and respect.

Perform nursing assessments to triage calls, prioritizing by level of importance, following physician orders and protocols. Provide guidance to patients regarding health problems, symptoms or concerns, appropriately triaging for intervention. Coordinate care with outside agencies including hospitals, pharmacies, extended care facilities, etc.

St. Mary'S Ozaukee

Served as a liaison between patients (families & visitors), hospital, physicians and risk management, providing information, assistance, and patient services to contribute to positive relationships with patients and the community. Assessed and identified potential risks that may hinder the safety and security of patients. Resolved patient issues/conflicts by providing feedback, education and solutions to patients, families, hospital staff, physicians and administration. Provided training to charge nurses regarding patient complaints and conflict resolution.

Internal Occupational Health NurseServe Columbia St. Mary’s staff as an occupational health nurse. Provide a wide range of care and education to the diverse hospital staff (physicians, nurses, food service, clerical, etc). External Occupational Health NurseProvides for and delivers health care services to company employees, contracted workers and students in a practice that focuses on promotion, protection and restoration of workers’ health with the context of a safe and healthy work environment. Provide training to internal and external workforce.

B.S.N.

Associate'S Degree, Registered Nursing/Registered Nurse

Completed Medical Transcription Certification and Associate Degree in Nursing.