Gretchen Bumgarner Email & Phone Number

○ Facilitate training sessions with a confident, positive, and upbeat attitude.○ Create and design training decks, videos, and presentations utilizing current Adult Learning Theory concepts to meet the needs and requirements of the Business Partners, as well as the internal and external Bank Auditors, while making the trainings engaging, fun, and effective.

Vancouver, Washington, United States

○ Responsible for closing in-house mortgage loans of all kinds including Purchase, Refinance, Cross Collateral, and Custom Construction loans.○ Responsible for leading, coaching, and developing team members in a streamlined branch to grow deposit and loan accounts and meet Branch goals, while maintaining operational excellence, and referring clients to.

Greenville, South Carolina

○ Managed a total of 3 progressively larger branches in the market since 2016.○ Responsible for leading, coaching, and developing team members through the Gallup 12 method to drive and maximize branch growth to meet annual goals. ○ Responsible for all consumer loans within the branch, and able to partner with and refer to other lines of business such as.

Greenville, South Carolina

- Assist in the day to day operations of the Branch- Coach/review 5 FTEs to reach their monthly and quarterly goals- Train new FSRs (Financial Service Reps) in the Greenville area- Process consumer loan applications- Open deposit accounts and perform maintenance as needed- Top 15% of all retail employees each year since I began with South State Bank- 2015.

Greenville, South Carolina Area

Opened and maintained personal and business relationships while looking for opportunities from which clients may benefit, such as investments, loans, credit cards, online services, etc. Also accepted consumer loan and home equity applications for customers and began the review process.

Responsible for contacting potential clients through five stores. Assisted clients with growing, maintaining, and passing on their wealth through term life insurance or fixed annuities. Additionally serviced and maintained current deposit and loan accounts, opened new accounts, took applications for mortgage and other real estate loans as well as unsecured.

Serviced and maintained deposit and loan accounts, opened new accounts, took applications for mortgage and other real estate loans as well as unsecured and vehicle loans. Also assisted with monthly self audits to ensure the branch was abiding by all policies and procedures.