Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. • Advised General Manager on product quality, testing, and marketing• Coordinated and prioritized all in-home assignments based on project size, customer’s timeline, and budget• Executed all aspects of daily showroom operations and end of day closing to include submitting expense reports in Concur financial platform• Exceeded company sales per hour goal averaging $551 per hour and became the first Catch the Spirit Award District winner achieving average sales per hour over 125%• Experienced with digital information and file management related to sales and training (file sharing, information storing, box, sharedrives etc.). • Built relationships and trust with clients, vendors and co-workers to effectively prepare customized design plans, place and track orders, and coordinate nationwide deliveries

PWOC directly supports the military installation Commanding Officer and Senior Executive Chaplain. • Worked with the PWOC Executive Chaplain and Financial Liaison/Treasurer to prepare and submit a yearly proposed budget for approval• Prepared agenda and presided over all board meetings, cultivating an open and cooperative environment, while communicating vision and goals• Managed a board of 12 and team of 60 members of the Fort Eustis chapter, providing mentorship and guidance on a team and individual basis• Coordinated community outreach in the form of meals to military families, military installation garage sales, and chapel’s vacation bible school

Pottery Barn is an American upscale home furnishing store chain and e-commerce company, with retail stores in the United States, Canada, Mexico and Australia. Pottery Barn is a wholly owned subsidiary of Williams-Sonoma, Inc. • Assisted in all aspects of daily showroom operations and closing • Provided administrative assistance to the General Manager on product quality, testing, and marketing• Consulted on high end furniture sales and home décor purchases with customers • Identified and reported on store sales trend to optimize scheduling efficiencies

Keller Williams is the real estate company of choice for real estate agents and consumers in Maryland and has partnered with Veterans Association of Real Estate Professionals community to advocate for increasing financial-literacy education, VA loan awareness, and economic opportunity for both active military and veterans• Ensured smooth onboarding for buyers by assisting them in the prequalification and mortgage application process• Responsible for administrative duties including preparing and presenting all legal documents, sales contracts, and addendums in a timely manner to buyers • Effectively worked with cross-functional teams to include the title and insurance companies, home inspectors, general contractors, and realtors to ensure all terms and conditions were met• Maintained calendars, scheduled meetings and all inspections with Superintendent and homebuyer at each building stage• Ensured proper coordination of loan documents, closing dates, and locations • Responsible for managing own business from lead generation to final closing day with buyers

Spectrum Comm Inc. is a Service-Disabled Veteran-Owned Small Business that provides acquisition, logistics, cyber, and engineering integration services focused on meeting critical mission challenges for US Defense and Intelligence Agencies• Served as Executive Assistant to the President and Executive Vice President of a veteran founded Defense Contract organization, a highly regulated environment• Performed administrative duties for the President and Executive Vice President/COO to include answering/screening incoming calls, sorting mail, and scheduling conference calls• Headed the planning and coordination of corporate events to include organizational day, anniversary parties, and corporate dinners across the enterprise• Coordinated Young President’s Organization events and leadership off-sites• Exercised independent judgment, initiative, and tact in a fast-paced environment, while interacting with senior directors, staff members, and VIPs• Maintained executive business and social calendars and contacts• Planned and scheduled meetings, created presentations and updated senior level briefings• Researched and prepared extensive travel itineraries for President and Vice President• Created and proofread executive correspondence including email and memorandums• Coordinated/set up meeting space and greeted all visitors meeting with President and Executive Vice President• Served as proxy and represented corporation at charity functions • Organized volunteer events for corporate support of local foundation

World’s largest allergenic extract manufacturer, focusing on allergy treatment, prevention and diagnosis. • Performed extensive administrative support for sales, executives, marketing and scientific department • Coordinated nationwide tradeshows including purchase, registration and all travel arrangements • Generated and distributed all sales reports which included trends, new and lost business • Prepared and distributed monthly promotions, marketing and scientific materials • Maintained various data bases on multiple computer platforms • Created new accounts and updated active pricing agreements for existing clients • Assisted in mail distributions, answering phones and events/activities • Worked independently and provided flexibility when attention to other projects was needed • Sold allergenic extracts and medical supplies via telephone to ENT’s and Physicians nationwide

• Demonstrated Newmark Home’s competitive advantages and key differentiators to prospective homebuyers • Negotiated contract price and informed prospective homebuyer of contract process and potential counteroffer stages• Responsible for walking new homeowner thru entire purchase agreement including all change orders, addendums and any other information related to the purchase of the home• Maintained calendars and scheduled meetings and all inspections with Superintendent and homebuyer at each building stage, answering questions and addressing any concerns• Coordinated with Mortgage Company, Realtor, Title Company and Builder for closing deadlines. • To ensure superior customer service, assisted homeowner in the selection process of options and upgrades at the Design Center• Generated sales opportunities through local Realtor contacts, networking groups and area corporate Human Resource contact

• Trained and maintained the healthcare of 44 animals, including Killer whales, Beluga whales, Pacific Pilot whales, Atlantic bottlenose, Pacific white-sided and Common dolphins• Diverse public interactions including general public, actors/actresses, film and production crews, photo involvement for catalogs, travel guides, billboards, commercials and live news casts• Performed all primary roles in educational and general public shows for public entertainment, including, speaking to over 30,000 guests daily• Supervised and lead new employees on all aspects of customer service, show operations, animal training and husbandry• Developed strong customer service skills with guest interactions daily including seminars to all age groups on ecological awareness, general education on killer whales and dolphins, marine mammal training and behavior modification• Selected from over 200 employees to represent company in ‘Excellence in Customer Service’ Presentation in Orlando, Florida