Gretchen Fulmer Email & Phone Number

Olympia, Washington

Developed engaging computer-based simulation training using various eLearning technologies and relevant software/applications including learning management systems while maintaining accessibility standards.Delivered multiple training activities as well as classroom/virtual instructor-led training to end-users for the SBCTC Oracle’s PeopleSoft ERP environment.Designed and executed training plan and knowledge transfer materials (quick reference guides, job aids, lecture videos, eLearning modules, concept maps, gap and skills analysis and evaluation materials) as well as maintained the overall quality and effectiveness of the training program for the 34 Washington State Community and Technical Colleges.Planned, developed and implemented complete PeopleSoft Fundamentals training course; including course modules, discussions, videos, process simulations and assessments; required for statewide ctcLink project involvement prior to system deployment.Utilized an understanding of adult learning principles and training concepts to engage learners in various learning experiences, including instructor-led classroom training, as well as online synchronous and asynchronous activities.Facilitated knowledge management and transfer across the company. Partnered with training team, ERP staff, project staff and other stakeholders to define, present and/or promote enterprise wide training initiatives.

Tacoma, Wa

Trained faculty and staff to ensure thorough understanding of new systems, processes, tests and inventories.Facilitated presentations and discussions for groups within the college and community.Presented orientations and information sessions for current and prospective students.Created and maintained written processes and procedures.Collaborated with I.T. and the State Board of Community and Technical Colleges (SBCTC) to implement new system for automatically uploading student scores and information to the Student Management System.Developed and directed strategy for extensive software migrations from a terminal-based to web-based applications.Performed software upgrades and version control of various software installations for multiple computer lab environments.Conducted regular website maintenance creating and updating content that provides students with current information on testing procedures, scheduling and availability.Observed and evaluated testing situations both to maintain test security and proper test guidelines and to enable examinees the opportunity to gather a reasonably accurate assessment of their skills and attributes through the testing process. Administered, scored and interpreted educational and other career assessments.Counseled students to explore options for improving their skills and preparing for careers.

Gilbert, Az; Chandler, Az; Puyallup, Wa

Facilitated, managed, and organized a diverse classroom of students while maintaining confidentiality with regards to student performance, attendance, grades, portfolios and other reports.Presented, developed, implemented and coordinated dynamic lessons that spanned multiple learning styles.Collaborated within a cooperative team in planning goals, objectives, lessons and assessments for content areas using state learning requirements.Directed, assessed and analyzed diagnostic tests and effectively communicated results through verbal, written or computerized means to students, parents and support staff.Created and maintained classroom website.

Phoenix, Arizona Area

Developed curriculum for University’s Department of Education for use in Virtual School program. Planned, developed and coordinated yearlong scope and sequence for a virtual classroom. Composed meaningful objectives, lessons, assessments and substitute plans while accommodating individual “virtual” student needs.

Tacoma, Wa

Supervised and trained assistants, volunteers and students while following college policies and procedures. Delegated duties, conducted performance evaluations and recommended disciplinary actions. Exercised independent judgment and integrity. Maintained detailed administrative and procedural processes for both students and staff to improve accuracy and efficiency maintaining confidentiality.Established excellent rapport with staff, children and parents.