Gretchen Parker is a Learning Delivery at CDK Global. She possess expertise in customer service, training, customer satisfaction, sales, process improvement and 27 more skills. Colleagues describe her as "I worked with Gretchen Parker at Dewpoint, an IT company in Lansing Michigan, for several months. Gretchen was part of the HR team as our Training & Development Specialist. I witnessed many examples of Gretchen’s strengths and capabilities. My initial contact with her was during my employee orientation where she demonstrated her preparedness and organization skills. She has developed enterprise wide processes and tools, which ensured consistent execution of the orientation activities. She also worked along with myself and other leaders to establish a “Developer Community” for our IT Application Developers. This community filled a gap in our company which was needed to pull together our Developers who were geographically dispersed and lacking the feeling of being a part of the larger company. This involved establishing a monthly physical meeting, implementing an information sharing tool (Slack) and enabling enhanced career and skills development. Lastly, she developed a beginner Agile Development training course and conducted a pilot for a team of people here at our company. I was extremely impressed by her knowledge of the subject, her presentation skills and the structure of her materials. I strongly feel that any company that Gretchen works for will benefit greatly from her friendly demeanor, organization/time management skills, years of experience and strength in her abilities to perform any training and/or development function. I have witnessed her demonstrate proficiency in many areas and highly recommend her for any role which requires these training & development skills not only at an individual level, but at a corporate enterprise level. Julie Daniels", "Gretchen's work for us is very time-sensitive. She always delivers as promised. If there is an unexpected delay she always notifies me in a timely manner - with an apology. Gretchen understands what she needs to do to insure customer satisfaction and she always does just that. She is of the highest integrity", and "Gretchen Parker is driven, sharp, kind and collaborative. I met Gretchen as a student in her MBA program, and she helped create one of the best classes I had. Beyond the classroom, Gretchen has helped mentor and coach other students to success by sharing her knowledge and story. A great person and professional, all around!"