Gretchen Metallic Bankert Email & Phone Number

Indianapolis, Indiana, United States

Indianapolis, Indiana

Carmel, Indiana

- Manage and analyze 27 lender accounts to ensure the program is profitable for the client and Allied Solutions- Project manager for any requested changes from the client or any issues that arise- Lead and schedule conference calls with clients and high level executives to solve ongoing issues and manage any projects to fit the clients’ needs- Developed a.

Indianapolis, Indiana Area

- Promoted engagement of service providers for a strategic business partner- Set up 70+ eCommerce offers, developed service providers' reputation, generate business for the partnership- Presented live quarterly webinars to educate clients and service providers about the partnership- Ran reports and analyzed data to see what was improving in the partnership.

Indianapolis, Indiana Area

• Provided customer service by educating and communicating with 1000+ service providers per month by phone and email to expand the business by promoting Angie’s List products and services- Averaged a Quality Assurance.
• Educated service providers on the benefits of paid advertising with Angie’s List and set up appointments for interested and qualified businesses
• Earned Stephan’s Club (top 20% in the department) in Quarter 2, 3, and 4 in 2015
• Mentored two summer interns in 2015- Listened and graded their calls twice a month for quality assurance and held weekly meetings to discuss techniques to improve their skills

Indianapolis, Indiana Area

- Educated and engaged Service Providers in order to expand their businesses by promoting Angie’s List’s products and services- Provided customer service of 800+ accounts per month- Communicated and encouraged Service Providers to advertise and sent advertising leads all of which resulted in $30,000 to the sales force

Indianapolis, Indiana Area

- Controlled the audio board for every tune and sound heard over the air- Directed anchors to their proper sets; effectively communicated between the studio and control room in order to create smooth, timely floor operations- Controlled the teleprompter for the anchors’ visual prompting and ensured the auto shots on the camera were set-up correctly

Indianapolis, Indiana Area

- Communicated to audience listeners and was key liaison for announcements to winners and audience promotions throughout the greater Indianapolis area- Planned, coordinated, and executed of major station events which included setting up the stations’ areas, demo-sampling, increasing brand awareness through giveaways, and interacting with listeners and.

Indianapolis, Indiana Area

- Processed members’ transactions including wire transfers, opened/updated/closed various types of accounts, remote captured checks, ordered check copies and debit cards, stopped payments, processed Q Phones, and provided statements and histories for members’ accounts- Cross-sold bank products (i.e. auto loans, mortgages, CDs, Investment Accounts).

Master Of Business Administration - Mba, Finance, General, 3.8

Bachelor’S Degree