Gretchen Smith-Joines Email & Phone Number

Texas

Film, Television, Commercial, Print (Event Hosting)Writer - Novel, Screenplay

Austin, Texas Area

• Edited working and helped publicize the book, “The Gas Mileage Bible”.

Austin, Texas Area

• Worked directly with the Vice-President to execute tactical delivery and communications of key operational initiatives to the field-staff.• Greeted all visitors to corporate offices, answered phones, maintained office schedules for the Vice-president.

Austin, Texas Area

• Supervised operations and maintained strategic-to-tactical management of the company’s alignment to expected results as per the direction as defined by the strategic plan.• Deployed operational directives and maintained direct operational deployment of key projects and measurement of success to both strategic and tactic park objectives.• Directly managed 5 technical resources varying from daily sales and marketing operations to technical solution delivery.• Created and maintained a fun yet results-driven professional interaction and focus with staff and clients.• Coordinated and deployed cost savings which netted a 20 percent decrease in expenses with a 30 percent increase in top-line revenue.• Maintained direct P&L maintenance and responsibility.• Maintained and fostered working relationships with current and potential customers.• Worked with project resources deployed in the field to drive to more efficient systems and processes to streamline operations for increased productivity and sales.

Dallas/Fort Worth Area

• Screened technical candidates for computer technical positions.• Aligned external project roles for clients to potential technical resources.• Maintained MS-Access and SQL Server recruiting databases.• Performed on-board training for new staff as well as external client project on-boarding.• Performed exit interviews for technical staff.

Dallas/Fort Worth Area

• Assisted the Executive Director in all phases of planning, budgeting, vendor, and facilities management.• Managed / coordinated the coach’s clinic subject matter experts and clinic break-out sessions.

Dallas/Fort Worth Area

• Managed and drove direct business relationships with external data providers as well as customers. • Aggregated and maintained information technical delivery from raw paper-based data to SQL Server database storage.• Facilitated new processes and execution framework to drive operational efficiency.

Dallas/Fort Worth Area

• Extensive research for stocks, mutual funds, and other portfolio products.• Generated pertinent charting, reporting, and research material to aid brokers in marketing meetings or other sponsored events.• Sales Assistant for 3 Stock-Brokers.• Addressed questions about current and future portfolio investments.• Handled all account transactions for will-call and final distribution to end customers.• Made stock quote buy-sell tickets and portfolio assembly for review and approval by the Stock-Brokers.• Hosted stock trading seminars for 5 Stock-Brokers.• Assisted multi-million dollar portfolio and banking transactions for thousands of customers.• Maintained a 300 line switchboard for the company on rotational backup to the main operator.• Assisted in the planning and hosting of seminars for non-direct brokers throughout the company.• Assisted in on-boarding new broker with clientele transitions packaging and mailings.

Dallas/Fort Worth Area

• Auditioned and made the Dallas Cowboys Cheerleaders.• Maintained position while performing full-time stock broker assistant role.• Cut short due to prenatal conditions.

Dallas/Fort Worth Area

• Managed all phases of the leasing process for new leasing of 5 different including the largest 500 unit properties.• Maintained the top monthly sales in leasing for both new leases and leasing renewals.• Performed post-lease walk-throughs of leasing properties.• Was principally accountable and created lease incentive strategies for Directors and property leadership.• Managed the property leasing maintenance staff and schedules for make ready’s to new tenants.• Aligned and corresponded with the Texas Apartment Association (T.A.A.) for background investigations on all new and renewal leases.• Performed new lease walkthroughs with all new tenants.• Managed weekend operations for the properties.• On-call leasing operations point of contact for a 500 unit property.• Authored weekly news-letters for the property and vendor advertisement ads in the newsletter.