I efficiently manage appointments, meetings, and schedules while providing administrative support to the logistics department, including typing and follow-up tasks. Additionally, I handle all incoming calls, track fax communications, and prepare comprehensive daily, weekly, monthly, and annual reports for management and trading activities. I assist customers with their air ticketing needs, arrange passport formalities, and manage hotel reservations. I also help organize tours and provide friendly telephone support, all while striving to create a positive and seamless travel experience for every client.