Assist clients in accessing and navigating COVID testing servicesWork on an interdisciplinary team to provide emergency and ongoing COVID testing services to studentsDevelop relationships with community members and students to streamline client success

Developed patient advocacy and navigation skills for treatment options and accessing servicesPerformed patient intake and assessmentManaged administrative duties associated with office operations and administrationAssisted clients in accessing insurance benefits and public healthcare program benefitsUsed Microsoft Excel to manage the accounting of the clinicUsed Excel Dent software to bill patients, communicate with insurance companies, and arrange appointmentsDemonstrated knowledge of dental procedures and treatment options to facilitate patient’s dental careDocumented all services provided to clients in detailed written records and client filesTailored my trilingual oral and written communication skills in English, French, and Spanish to the environment of a medical clinic

Managed services for a consistently busy upscale restaurant: Crystal Hotel, downtown MontrealEstablished rapport with clients incorporating consistent high-quality service and engaging conversationProvided customers with upscale Thai food with professional, refined serviceProvided Room Service meals and cocktails to the clients of the associated hotel

Served recent immigrants primarily from Francophone African countries attempting to gain legitimacy in the labour market by learning EnglishMonitored youth progress in proficiency in the English language Developed personalized, creative approaches to provide services tailored to individual needsInitiated and maintained effective relationships with youth and families

Developed resources targeted at Chinese visa recipients visiting the US introducing them to facets of American culturePartnered with major Chinese banks on resource distribution along with visitor visasCollaborated with an international team incorporating both American and Chinese business practices and interestsDemonstrated the ability to work effectively and creatively as part of an interdisciplinary, international teamStimulated an interest concerning the integral role China will play in the 21st century as a major global power economically, socially, and culturally

Assumed full responsibility for the care advocacy and development of youth crews on multi-week canoe treks through wilderness lake country in Northern Minnesota and Southwestern OntarioWas available 24 hours a day to support clients in times of crisisInterceded and advocated on behalf of children with unique behavioral and emotional needs to ensure relevant services Developed techniques of team building and facilitated efficient and personal communication methods between team membersMade split-second decisions to ensure the safety of the people under my charge without cellular communication, electricity, or any other modern technologyDeveloped skills to operate in moments of crisis management and intervention that affected the immediate health and safety of my crew members

Input and managed data for a road safety project developed by Clemson University's Civil Engineering departmentBecame competent with ArcGIS software to manage geographical data and measurements