Geoff Goodwin

Geoff Goodwin Email and Phone Number

Senior Manager, QA and Project Management @ Data Point, Inc
Chicago, IL, US
Geoff Goodwin's Location
Greater Chicago Area, United States, United States
Geoff Goodwin's Contact Details

Geoff Goodwin work email

Geoff Goodwin personal email

About Geoff Goodwin

Geoff Goodwin is a Senior Manager, QA and Project Management at Data Point, Inc. He possess expertise in testing, software development, management, agile methodologies, scrum and 14 more skills. Colleagues describe him as "Geoff is one of the best managers I've ever had the pleasure of working with. His people skills are incredibly well-honed at building collaborative team environments, and his values like ingenuity, accountability, and respect are encouraged to enable consistent and timely product delivery. Geoff naturally fosters a sense of comradery in his teams and this loyalty, which starts at the top, engenders admiration from all those who know him. Geoff can be a little hard on himself but he has a thorough understanding of the underlying techniques and patterns that are cyclical in nature with respect to the industry. Newer frameworks and tools come along, or simplify that (moving various levels of abstractions), but the underlying principles and practices they are built on are time tested and true. Geoff understands this and can draw on a wide breadth of first-hand experience and knowledge in the industry that speaks to a solid foundation on the technical side.", "Geoff reported to me at Relativity (formerly kCura) where he was chartered with a key stabilization effort of Relativity's core platform. Geoff emerged and led a large scale test automation effort that would provide automated and integrated insights into the platform's quality. The initiative was a success; bringing confidence to the core platform by introducing a seamless practice that empowered ownership of code defects identified in near real-time. Ultimately, this foundation enabled Relativity to accelerate the platform's growth in a risk-managed way. Geoff is a loyal and dedicated leader, willing to be accountable for some of the most challenging jobs in a tech organization. He is a true gentlemen and pleasure to work with.", and "What I appreciate about Geoff most is his gift to build people‘s careers. It takes industry experience, time and patience. It also takes care, time, and simply a good heart. Invest in building people takes that much. I know tens of young technology professionals whose career path was made more possible by Geoff. Almost half of the teams that we built for Geoff’s organization were women - women whose entry into technology career was mentored by Geoff. He knew everyone by name and everyone found the place to be successful and to grow. Thank you, Geoff! And please keep at what you doing - we need more people like you!"

Geoff Goodwin's Current Company Details
Data Point, Inc

Data Point, Inc

View
Senior Manager, QA and Project Management
Chicago, IL, US
Website:
datapoint.uk
Employees:
1
Geoff Goodwin Work Experience Details
  • Data Point, Inc
    Senior Manager, Qa And Project Management
    Data Point, Inc
    Chicago, Il, Us
  • Self-Employed
    Independent Contractor
    Self-Employed Nov 2022 - Present
    Small to Medium projects; application developmentData management, equipment destruction, relocation
  • Fubo Gaming
    Engineering Manager
    Fubo Gaming May 2021 - Nov 2022
    Manage the front-end web and mobile Sportsbook development and test team.
  • Ticketmaster
    Manager, Technical Support
    Ticketmaster Feb 2019 - Oct 2020
    Beverly Hills, California, Us
    Managed a team of eight tier 1 and tier 2 technical support engineers focusing on broker success. • Oversaw the day to day management of support tickets received for production issues, providing guidance, root cause and resolution assistance to product owners and development teams.• Provided coaching and career development guidance for the team through weekly 1:1’s. Worked with upper management and HR on compensation adjustments, and resource leveling.• Recommended enhancements to processes for tracking and reporting issues to upper management and escalating issues to development, identifying software workflow issues and escaped defects.• Managed broker system migrations from proprietary systems to the Ticketmaster platform, and training of personnel on system usage.
  • Data Point, Inc
    Senior Manager, Qa And Project Management
    Data Point, Inc Jan 2018 - Dec 2018
    Managed Software Quality Assurance and Project Management• Managed all aspects of software quality; test plans, test automation, test execution and test reporting.• Assisted new co-location customers ensuring space, equipment and communication needs were met and sized correctly. Worked as customer point of contact throughout the installation cycle.• Recommended the implementation of standardized play-books for new-customer on-boarding.• Provided support for customer disaster recovery test projects and coordinated with customers for equipment end-of-life scheduling, removal, destruction and recycling.• Managed customer system integration and database ingestion projects, assisting customers with API integrations and XML import file creation for our proprietary databases.
  • Kcura
    Sr. Engineering Manager - Technical Operations
    Kcura Apr 2012 - Sep 2017
    Chicago, Il, Us
    Managed Quality Assurance, 2 Development teams, Production Support, and Release Management consisting of 55 members including 3 engineering managers, a project manager and an automation architect. • Managed the automation infrastructure team responsible for development and implementation of our ROBOT and Selenium automation framework, automated test case development standards, employee training and nightly automated test execution; providing automated coverage and daily feedback with an automated dashboard.• Lead a project to off-shore our manual regression testing effort. This effort freed up valuable kCura resources for test strategy development, automated test development and ad-hoc investigative testing.• Drove the effort to transition our product release cadence away from large biannual releases to more manageable monthly releases. This effort included the introduction of an automated CI/CD process using Jenkins continuous integration server. These changes provided faster feature releases with smaller SOI reducing the release testing cycle. It allowed kCura to provide customers with new features and functionality more frequently while maintaining product quality.• Advocated and championed process improvement initiatives, and helped develop project metrics and reporting to validate results and provide visibility across product development.• Created and maintained team roadmaps where appropriate.• Managed 24x7 production support operations, ensuring agreed SLA’s were successfully met and supporting metrics were documented for our multi-product suite in on premise and SaaS offerings.• Provided coaching and career development assistance for the team and individuals recommending compensation adjustments, promotions, and advocated for new career opportunities when appropriate. • Participated on the product development interview team and I was the hiring manager for over 40 candidates across the Product Development department.
  • Wms Gaming
    Engineering Manager, Tools And Automation
    Wms Gaming Jan 2006 - Jun 2011
    Las Vegas, Nv, Us
    Five years as the Engineering Manager for the Tools and Automation team consisting of 6 direct reports. • Established the tools and automation team after a department restructure, diverging from record and playback concepts opting for a direct engineering approach using software injection points and custom developed hardware interface components. The team employed a concept we called “concentric black box testing.” • Directed the overall design and development of the automation architecture and infrastructure, written in PERL, designed to run on Linux and Window. The automation objective was to target regression testing of the game operating systems reducing game test engineers responsibility and reducing the overall product development cycle.• Defined, documented and implemented a language translation verification process. Required establishing a cross-functional team to select an external vendor for translation and establishing a workflow integrating the external vendor into the WMS product development process.• Oversaw the design and directed development of a division-wide Project Information and Metrics reporting System (PIMS), written in C#.NET and ASP.NET, with a MS/SQL Server back end. The product allowed for tracking of detailed project metrics such as; project duration, defects found during test, escaped defects, dev team and developer project load, providing insight for project planning and resource allocation.
  • Wms Gaming
    Lead Test Engineer
    Wms Gaming Mar 2004 - Jan 2006
    Las Vegas, Nv, Us
  • Tellabs
    Lead Engineer
    Tellabs 1998 - 2002
    Carrollton, Tx, Us
    • Created the Engineering Subsystem Integration group to track software component interdependencies to ensure system alignment of features and ensure testability. • Established and managed a test lab build-out process that insured consistent systems configuration. Implemented and executed system integration test suite designed to exercise basic system functionality.
  • Tellabs
    Lead Engineer
    Tellabs 1998 - 2002
    Carrollton, Tx, Us
  • Goodwin Enterprises
    Owner
    Goodwin Enterprises May 1994 - Jan 1998

Geoff Goodwin Skills

Testing Software Development Management Agile Methodologies Scrum Automation Test Automation Software Engineering Sql Operating Systems Quality Assurance Agile Project Management Test Cases Visual Studio .net Java Python Software Design Software Development Life Cycle

Geoff Goodwin Education Details

  • Aurora University
    Aurora University
    Computer Science
  • Western Illinois University
    Western Illinois University

Frequently Asked Questions about Geoff Goodwin

What company does Geoff Goodwin work for?

Geoff Goodwin works for Data Point, Inc

What is Geoff Goodwin's role at the current company?

Geoff Goodwin's current role is Senior Manager, QA and Project Management.

What is Geoff Goodwin's email address?

Geoff Goodwin's email address is ge****@****t.co.uk

What schools did Geoff Goodwin attend?

Geoff Goodwin attended Aurora University, Western Illinois University.

What skills is Geoff Goodwin known for?

Geoff Goodwin has skills like Testing, Software Development, Management, Agile Methodologies, Scrum, Automation, Test Automation, Software Engineering, Sql, Operating Systems, Quality Assurance, Agile Project Management.

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