Grace Johnson (Gutierrez) Email & Phone Number

Bend, Oregon, United States

Own and execute the build of over 1,000 websites for property management companies including Winn Residential, Dayrise LLC, and Landmark. Partner with project management, SEO, quality control, design, and copy teams to deliver high quality projects. Promoted from a temporary employee to full time.

Bend, Oregon, United States

Launched the ACE program (program providing free smartphones and discounted internet). The program resulted in thousands of people being enrolled in the Affordability Connectivity Program (ACP). -Managed a team of 15 chat agents focused on assisting potential customers through the ACP application process resulting in the enrollment of thousands of new users- Collected feedback from wireless service providers and data from A/B testing and implemented improvements including user… Show more Launched the ACE program (program providing free smartphones and discounted internet). The program resulted in thousands of people being enrolled in the Affordability Connectivity Program (ACP). -Managed a team of 15 chat agents focused on assisting potential customers through the ACP application process resulting in the enrollment of thousands of new users- Collected feedback from wireless service providers and data from A/B testing and implemented improvements including user experience, workflows, and training documentation. - Produced detailed external training materials including writing documentation, recording videos, and facilitating 1:1 training calls Show less

- Created Instagram and Facebook content for multiple clients- Wrote social copy and blogs for a variety of clients- Created an in-depth content calendar - Implemented weekly Creative team meetings

Bend, Oregon, United States

Played a key role in enhancing the guest experience at the winery by curating personalized tastings, educating guests on wines, and building lasting relationships with wine club members. Managed appointments, digital orders, and inventory tracking, while maintaining the inviting ambiance of the Tasting Room and exclusive Doubleback Lounge.

Seattle, Wa

Led national campaigns for clients including Aflac, T-Mobile, and Special Olympics. Managed TV and radio productions, oversaw Aflac's social media initiatives, and produced animatics and digital placements. Collaborated with account, creative, copy, finance, business affairs, and external vendors. Managed $1.5M in budgets across multiple projects. - Organized vendor screenings, department outings, and major events like Aflac's 2020 Agency Briefing, while overseeing financials… Show more Led national campaigns for clients including Aflac, T-Mobile, and Special Olympics. Managed TV and radio productions, oversaw Aflac's social media initiatives, and produced animatics and digital placements. Collaborated with account, creative, copy, finance, business affairs, and external vendors. Managed $1.5M in budgets across multiple projects. - Organized vendor screenings, department outings, and major events like Aflac's 2020 Agency Briefing, while overseeing financials, estimates, and purchase orders to ensure projects stayed on track and on budget. - Tracked and archived broadcast spots, managed production calendars for seven producers, including the Head of Broadcast Production and Executive Producer.- Handled administrative tasks including expense reports and travel logistics. Show less

Greater Seattle Area

Seattle, Wa

- Served as an Executive Assistant to the President while also supporting Marketing, Sales, Production, FOH & Event teams- Collaborated with marketing director on content generation for social media, media timelines, and tasting room promotionso Achieved growth in Westland Facebook followers and Instagram through educating social media team- Participated in weekly product education to develop thorough knowledge of the industry and competitors- Independently created consumer… Show more - Served as an Executive Assistant to the President while also supporting Marketing, Sales, Production, FOH & Event teams- Collaborated with marketing director on content generation for social media, media timelines, and tasting room promotionso Achieved growth in Westland Facebook followers and Instagram through educating social media team- Participated in weekly product education to develop thorough knowledge of the industry and competitors- Independently created consumer research reports through customer surveys and purchase trends- Strategically increased number of customers in the tasting room and community relationships through donations- Managed a complex company calendar, prioritized appointments and directed a high volume of calls- Managed bicoastal event itineraries and time sensitive product shipments in support of national distribution partnership- Performed daily administrative duties such as ordering supplies, processing detailed meeting minutes, coding bank statements, booking travel/hotels for all traveling WLD employees, and organizing and archiving confidential documents Show less

Ellensburg, Wa/Seattle, Wa

• Participated in brewery events, hand sell products in stores in the Seattle area and have substantially increased sales• Created promotional material using InDesign for events, provided design support for the team• Conducted research through surveys and social media• Assisted in Trivia Night preparation every Wednesday evening• Developed graphics for social media sites (Instagram, Facebook, Twitter)• Other positions held at Iron Horse Brewery: Summer… Show more • Participated in brewery events, hand sell products in stores in the Seattle area and have substantially increased sales• Created promotional material using InDesign for events, provided design support for the team• Conducted research through surveys and social media• Assisted in Trivia Night preparation every Wednesday evening• Developed graphics for social media sites (Instagram, Facebook, Twitter)• Other positions held at Iron Horse Brewery: Summer 2013 Marketing Intern Show less

Seattle, Wa

• Provided excellent customer service by styling customers, fulfilling clothing orders, and maintaining relationships by following up with customers • Sales floor logistics, including merchandise set-up and transitions• Other Positions help at Nordstrom: Hostess at the Nordstrom Grill (September 2013-February 2014)