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Top-performing executive with over twenty years of driving results in start-up technology companies.Results-oriented performer with a diverse background across P&L management, business development, product & corporate/partner marketing, SaaS software delivery, leading flagship products, technology evangelism, system development & product roadmaps, and driving customer retention. Extensive hands-on experience in driving both the merger and acquisition strategy and activities for multiple software companies; most recently with Marlin Equity Partners.
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Chief Operating OfficerBad Dog Games Jan 2020 - PresentDallas/Fort Worth Area -
Principal OwnerDerivative Work(S) Llc Jan 2020 - PresentDallas/Fort Worth Area
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Vice President, Marketing & Customer SuccessWorksoft Oct 2017 - Nov 2019Dallas/Fort Worth AreaRole includes planning and execution of customer success strategy in support of >$15 MRR @ 97% year-on-year, over 250 customers worldwide. Includes cross-functional coordination of engagement, account and support related activities key to customer success. Assumed responsibility of all Marketing functions; reducing overall budget by $1.5M per year while increasing all KPIs by +/- 20%.Partnered with senior executives and board members to drive overall revenue and EBITDA goals to facilitate sale of business to Marlin Equity Partners; closing February 2019. -
Vice President AnalyticsWorksoft Jul 2016 - Aug 2017Addison TxCreated the positioning and marketing strategy, established pricing and product packaging, partnered with marketing to build inbound/outbound marketing and digital strategy, focusing on Gartner, LEAN/Six Sigma and SAP; achieved sales increase of $804K in first year.Identified new GTM, setting business and market requirements for new versions and working with the cross functional teams to ensure a successful execution of the ANALYZE business strategy.Full P&L responsibility for all aspects of the business line including product strategy, technology alliances, marketing, positioning, sales strategy, channel development, and services development.
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Svp, Global SupportIgnite Technologies Sep 2015 - Jul 2016Dallas/Fort Worth AreaLed Global initiative for the selection and deployment of new systems including the evaluation, placement and training of a team of 55 personnel to support 25+ software products, $1.45M budget.Multi-digit, quarter-over-quarter improvements on all business process and customer satisfaction metrics. Implemented measurable processes, including total tickets, time-to-resolve and customer satisfaction ratings, resulting in cost reductions in excess of 30%. Designed and executed a strategy for integrating employees and systems from 3rd party acquisitions within a 60-day period. -
Vice President, Program DirectorIgnite Technologies Jul 2013 - Sep 2015Frisco, TxPost-acquisition of Ignite, retained a senior leadership role expanding responsibilities to include all retail & banking sector clients who were utilizing the content delivery software product suite.Expanded existing client revenues from $700k to $1.2M.Held executive sponsor role leading a ten-member oversight group across global support, product development, finance and accounting.
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Vice President, Chain OperationsIgnite Technologies, Inc. May 2009 - Jul 2013Frisco, TxWorked directly with McDonald’s Senior Management designing and implementing marketing and promotional activities to drive adoption by corporate and franchise locations. Created virtual product deployment to reduce rollout by >3 months across three product lines @ $6M ARR.Led ongoing support effort of the McDonald’s account, assuring annual contract renewal while expanding customer base for content delivery system software.
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Director, Mcdonald’S Business UnitIgnite Technologies, Inc. Jul 2007 - Apr 2009Frisco, TxExpanded franchise use of turnkey hardware and software solution from 2,000 to 14,000 stores, owning 3rd party installation relationships, process and scheduling.Owned OEM relationship on multiple hardware platforms, Dell, Lenovo, PAR Technologies & Panasonic. Coordinated all hardware specifications and COGS across product lines.
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Sr Manager, Product ManagementRadiant Systems Inc. Aug 2005 - Jul 2007Partnered with CTO to design next generation Kitchen Display SystemOversaw use case design, work flow design, User Interface, hardware requirements, QA and Marketing -
Director Of Marketing Business DevelopmentRadiant Systems Inc. Mar 2005 - Jul 2005Reported to Chief Marketing Officer; identified and successfully completed two M&A transactions for new product lines.Initiated and developed Royal Bank of Scotland processing partnership leading to the creation of 1st POS provider credit acquiring service & fraud analysis.
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Director, Worldwide MarketingAloha Technologies Inc Mar 2003 - Jul 2004 -
Vice President Sales & MarketingQsr Automations Jun 1997 - Jan 2003Louisville, Kentucky Area
Greg Hammond Skills
Greg Hammond Education Details
Frequently Asked Questions about Greg Hammond
What company does Greg Hammond work for?
Greg Hammond works for Bad Dog Games
What is Greg Hammond's role at the current company?
Greg Hammond's current role is COO at Bad Dog Games.
What is Greg Hammond's email address?
Greg Hammond's email address is gh****@****oft.com
What is Greg Hammond's direct phone number?
Greg Hammond's direct phone number is (800) 248*****
What schools did Greg Hammond attend?
Greg Hammond attended Texas Tech University, Texas Tech University.
What skills is Greg Hammond known for?
Greg Hammond has skills like Cloud Computing, Saas, Solution Selling, Strategic Partnerships, Enterprise Software, Go To Market Strategy, Product Management, Professional Services, Start Ups, Product Marketing, Cross Functional Team Leadership, Crm.
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Greg Hammond
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Greg Hammond
Boston, Ma1biotalent.com
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