Grifen Miller Email & Phone Number

Arvada, Co, Us

Denver Metropolitan Area

Englewood, Colorado

I am a national ERP IT recruiter skilled at building relationships and placing senior-level technology experts in great project positions nationwide. As a recruiter with Robert Half Technology's ETS division, my team and I specialize in contract opportunities for consultants with a variety of tech skills in the ERP, BI, and CRM space. I'm always open to new connections and thrive on helping others. Connect with me if you're in the market for a new ERP/BI/CRM role across the country!

Provide exceptional Tier 1 customer service to 3,500 customers across 57 data centersHandle a wide variety of incoming and outgoing requestsWork diligently with a large team of Tier 1 staff and managementProvide outstanding communications with customers via email, phone, and ticketing systemTroubleshoot basic customer issues within access management portalMonitor critical systems and alarmsFollow physical and virtual security guidelinesAdapt seamlessly to ever-changing protocols, procedures, and roles within the company and our department

Greater Denver Area

Retention Services Center -Saves and retains Comcast customers by identifying reasons for request to disconnect and overcoming concerns in an effort to retain customers -Develops and maintains up-to-date knowledge of the Company's products, programming, and marketing campaigns in order to effectively sell new or upgraded services.

Greater Denver Area

INSIDE BUSINESS TO BUSINESS SALES position the Enterprise Account Manager will have a strong focus on revenue retention, revenue growth and sales growth of CenturyLink’s share of the customer’s business. This will be done through account relationship and management. The EAM is expected to build the relationship, securing new revenue via many methods including, identifying new locations for existing customers, growing our share of the customers overall spend, adding our products and services as well as winback opportunities.

Greater Denver Area

Set up new lines, upgrade existing accounts, and troubleshoot customer issues.

Help maintain the AT&T customer services, Match the right people to the right devices.

Sold Dish Network and DirecTV. Also helped with the inventory.