Griffin Elder Email & Phone Number

Greater Atlanta Area

Single point of contact for CMH/Managed or Franchise hotel sites.Hardware and holidex support for the IHG Global Network.Support provided for IHG sites include Active Directory, Remote Support, VPN, Server Reboot, Inventory Balancing, Vendor Support and Workstation Reimage/Setup.Create tickets to track issues and provide warranty service through vendors.

Atlanta, GA

Assist retailers in troubleshoot/diagnose hardware issues with IBM POS registers and peripherals.Create tickets to document resolution in one call if possible.RMA peripherals and recommend parts for dispatch with a technician if needed

Decatur, GA

Assisting customers in the community with finding employment by use of the center's resources.

Network Admin-Windows In-tune Admin, deploy windows updates, deploy windows in-tune endpoint protection. Track licensing on machines in the network running in-tune. Manage hardware/software inventory and retiring machines or devices. Create policy per client needs.

Troubleshoot and repair laptops and desktops, wired/wireless networks

Kennesaw, GA

As a customer service agent my responsibility was to complete a follow-up census survey with respondents of the census and overcome refusals so that we have an accurate 2010 census

Responsible for selling and servicing vacuum cleaners for clienteleTrack and reconcile inventory of parts, machinery, and supplies Sold and marketed Aerus Electrolux products troubleshoot machine problems for clientsData entry of contracts and repair tickets

Responsible for processing polystyrene material in an expander to produce raw material for perm-a-float and block mold department

Tucker, GA

Build, repair, and diagnose Desktops, Gaming Systems, and ServersLogged the status of all systems during the shipping processCoordinated with RMA to replace defective parts Re-imaging or reinstalling OSs as necessary Checked and changed bios settings Provided support for combo and systems repair

Operated four machines including one for scoring Scored samples of materials Checked the location of all score lines Routed, checked the size, depth and location of all dimensions as well as location before cutting all parts Dialogued with the engineering/cad departments during this process