Griffin S. Email & Phone Number

United States

United States

Provide support and resolution to issues pertaining to the Sectra PACS softwareProvide support for DICOM troubleshooting and HL7 troubleshootingWork directly with customers to provide resolution for issues that arise within the Sectra PACS software suite

Chicago, Illinois, United States

-Provides system demonstration, training sessions, investigator meetings, and customer support/troubleshooting for clinical, academic research and/or clinical trial clients.-Product and system training and investigator meetings may include a variety of client roles, including office staff, medical assistants, nursing, nurse practitioners and/or.

Chicago, Illinois, United States

• ATCOR is the world leader in medical devices for measuring arterial stiffness and central blood pressure waveforms based on its unique FDA-cleared and patented SphygmoCor® technology. ATCOR is a subsidiary of CardieX.
• Trained MD’s, PhD’s, nurses, medical assistants, and researchers on the use and operation of the SphygmoCor system at on-site meetings
• Functioned as the key technical resource for customers
• Troubleshot customer issues, both remotely and on-site, ensuring rapid resolution with minimal loss of system use.
• Represent company at trade-shows

Greater Chicago Area

• Conducted monthly contacts with clients, clarifying requirements and meeting deadlines to resolve issues and satisfy customer expectations.
• Maintained a knowledge base of all projects and research to ensure efficient communication with external and internal teams and clients.
• Conducted and delivered training to potential clients on using product lines and infection prevention solutions, resulting in developing new business opportunities.

Purdue University

Provided retail sales operations support, processing purchases and returns, replenishing and merchandising stock, updating signage, and maintaining a safe, organized work environment.Demonstrated integrity and honesty, delivering 100% accuracy on cash drawer for all shifts worked.Sustained a five-star client satisfaction rating, engaging customers to.

West Lafayette, IN

• Taught lab lectures on cellular biology, genetics, lab safety, and bioinformatics to hundreds of students by creating and presenting original PowerPoint lectures.
• Created lesson plans, exams, and lab materials in collaboration with teaching staff.
• Ensured the safety of all students during lab days by monitoring all lab activities and instructing students on proper procedures and safety protocols.

Master Of Science - Ms, Healthcare Informatics

Bachelor Of Science (B.S.), Biological And Biomedical Sciences

Activities and Societies: Biology Club, AMNSA, Red Cross ClubHealth and Disease concentration with a management minor