Griffith Taylor Email & Phone Number

Trinidad And Tobago

• Plans and implements new infrastructure, enhancement and major modifications.
• Ensure the protection of company information asset and continuity of key service infrastructure.
• Deploy voice network infrastructure to support new service offerings or enhance existing services.
• Respond to escalations and provide resolution to business unit issues.
• Integration and deployment of systems, tools and applications in support of the Network infrastructure management and service level improvements.
• Implement business continuity by preforming solid disaster recovery planning and mitigation of service failures through the implementation of critical redundancies.

• Worked closely with other departments to provide adequate monitoring, adjuncts for performance, errors, alarms of the Transport network and devices
• Assisted in the composition and deployment of a new Point of Presence facility
• Assisted in the creation and configuration of a new Turin Node
• Worked closely with Business and I.S. Associates, and outside vendors to effectively plan, configure and administer deployment of Cisco IPCC migration
• Assisted in the creation, configuration and maintenance of IP phones and user profiles in Cisco’s Unified Call Manager
• Configured and maintained all user profiles, teams/groups, queues, IVR scripts in Cisco’s Unified Contact Center Express

# Administered technical deployment and support for server hardware, middleware and software # Worked closely with Business and I.S. Associates, and outside vendors to effectively plan, deploy, and maintain additions and changes to the server infrastructure environment #Assisted in the composition, deployment and decommission of Windows, AIX and Linux.

* Administered technical deployment and support for server hardware, middleware and software * Worked closely with Business and I.S. Associates, and outside vendors to effectively plan, deploy, and maintain additions and changes to the server infrastructure environment * Re-configured RAID controllers on over 200 Dell Power Edge production servers *.

Mba

B.S

Education record