Brandon Griffiths Email & Phone Number

American Fork, Utah, United States

American Fork, Utah, United States

During my internship as a Product Manager, I had the opportunity to contribute significantly to the development and enhancement of our digital products. Here are some key accomplishments and responsibilities:Migration to Web: Played a pivotal role in the migration of the on-premises healthcare software to the web by launching a Minimum Viable Product (MVP) of the web app. Successfully onboarded over 30 new users to the web app, ensuring a smooth transition and positive initial experiences.Data-Driven Insights: Integrated Posthog analytics into our products, enabling advanced data analytics that informed strategic decision-making and product improvements.Backlog Prioritization: Managed and prioritized the product backlog, crafting epics and issues for upcoming features. Authored and contributed to hundreds of tickets, complete with user stories and acceptance criteria.Roadmap Management: Maintained a comprehensive product roadmap, ensuring alignment with business objectives and conducted risk assessments to proactively address potential challenges.UX Design: Collaborated closely with UI/UX designers to enhance user experiences, participating in the creation of mockups and prototypes to optimize product usability.Customer Feedback Loop: Established a robust customer feedback loop and feedback group that let us iterate on feature ideas weekly instead of monthly.Cross-Functional Collaboration: Worked seamlessly within a cross-functional team, gaining valuable experience in cross-functional leadership and fostering collaboration between different departments.

Riverton, Utah, United States

Revamped and redesigned a Wiki-like software product to increase speed of publishing articles from months to minutes.Established web scraping on a maturity model of global technology to cut time of manual data input by more than 2 hours.Developed a training program for new interns to onboard interns fasterCreated how-to videos for clients based on customer feedback andresearch.

Led customer research with potential users. This led to featurestailored to the desired market.Managed Figma designs and orchestrated collaborations on features resulting in a functioning prototype in under 3 months to present to the CEO of Angel Studios.Led team through planning, designing, developing, and testing software to validate initial designs resulting in first signed customers for application.

United States

Collaborated with clients and worked with software developers on product improvements resulting in an efficient (less than 20- minutes) new-user onboarding processOrganized a customer support team where all complaints were regularly resolved on average within 10 minutes (during business hours)Directed media team to create all how-to videos for support

Designed and drafted electrical power and lighting systems for commercial buildings using AutoCAD.Coordinated with supervising engineer to comply with electrical codes and design parameters.Demonstrated independence and reliability by operating in a flexible work environment where the hours were established by my own schedule and availability. Never missed a deadline.

Bachelor'S Degree, Management Information Systems, 3.63

Associate'S Degree, General Studies, 3.57