Karen Griffiths Email & Phone Number

A hardworking professional, offering multiple years experience of product development/management, insight, support, analysis in Customer Experience and Distribution business areas. Motivated, pro-active and able to operate in a flexible and fast-paced environment as an individual or as part of a team.• Excellent organisational skills with the ability to work under pressure and manage ever-changing and often demanding workloads with a view to meeting and exceeding service level agreements and customer expectations.• Proficient use and knowledge of Microsoft Office applications such as Excel, Access and Business Objects.• Confident communication skills - competent when dealing with both customers and senior management.• Excellent analytical/insight skills – pro-active and willing to take on queries from internal & external contacts and see them through to completion.• CF3 qualification (Certificate in Financial Planning, Protection Module).• CII Level 3 Certificate in Insurance.• LCS Level 1a - Certificate of Lean Competency

Listed skills include Customer Experience, Financial Services, Relationship Management, Stakeholder Management, and 17 others.

• 

  Upton-By-Chester High School

  Gcse'S (1Xa, 3Xb'S, 5Xc'S & 1Xd)