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Chris Griggs Email & Phone Number
Fractional Head of Strategy | Fintech and Payments Advisor
at
Independent Consultant
1 work email found
@goarmy.com
1 phone found area 704
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Fractional Head of Strategy | Fintech and Payments Advisor
Location
Fort Mill, South Carolina, United States
Company size
Who is Chris Griggs? Overview
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Quick answer
Chris Griggs is listed as Fractional Head of Strategy | Fintech and Payments Advisor at Independent Consultant, a with 7537 employees, based in Fort Mill, South Carolina, United States. AeroLeads shows a work email signal at goarmy.com, phone signal with area code 704, and a matched LinkedIn profile for Chris Griggs.
Chris Griggs previously worked as Senior Director of Strategy at Prove and Business Operations Lead at Wells Fargo. Chris Griggs holds Mba, Operations, Marketing, Entrepreneurship from University Of Georgia - Terry College Of Business.
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*@goarmy.com
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Profile bio
About Chris Griggs
Strategy Leader with 20+ years of experience driving transformative business growth and optimizing performance in the financial services and SaaS/Fintech sectors.Some of my key accomplishments include:• Spearheaded strategic initiatives for Prove Identity, a rapidly growing SaaS/Fintech identity management and authentication firm. Drove improvements in pricing, product development, and market entry strategies, significantly impacting overall business growth.• Managed a $49M authentication capability strategic plan and business case at Wells Fargo, developing strategies and executive communications that enhanced customer experience while reducing operating costs and fraud risk. Consistently delivered actionable insights through monthly performance metrics, business analytics, and strategic reporting.• Led high-impact projects at Capital One, helping to achieve the top customer experience ranking among Visa/MasterCard issuers within a year. Secured multimillion-dollar funding for a new customer feedback platform, showcasing strong presentation and cross organization influence skills. Leadership duties included managing a team of 30+ strategy analysts; increased associate engagement scores by 10% by active listening, organizational change and redesign, and proactive team building.• Pioneered cost-saving strategies and technology funding initiatives at Bank of America, securing $130M in funding and reducing annual costs by $100M through compelling business cases and complex analytical models.I am passionate about leveraging strategic insights and clearly articulated executive communications to drive business success. If you’re interested in discussing strategic challenges or opportunities, please reach out to me at griggs.chris@gmail.com.
Listed skills include Strategy, Banking, Management, Business Development, and 52 others.
Current workplace
Chris Griggs's current company
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Independent Consultant
10 roles · 23 years
Chris Griggs work experience
A career timeline built from the work history available for this profile.
Senior Director Of Strategy
CurrentManaged strategic projects and analytics for a fast growing, dynamic SaaS/Fintech firm focused on identity management and authentication. Addressed opportunities to improve pricing, product, market targeting/sizing, along with other strategic opportunities.• Provided strategic insights to develop market positioning, pricing, and customer value propositions for multiple product innovations resulting in over $15M annual revenue• Built a Return on Investment (ROI) tool to identify customer value and pricing strategies for both Product and Sales partners, generating multiple million-dollar (>$1M) deals• Researched, analyzed, and estimated Global and U.S. market sizes for the holistic Identity and Authentication services sector, as well as over 20 industry and/or product opportunities, to help prioritize product and market development efforts, and support the firm’s narrative to reach new board members and obtain new funding investments
Jun 2021 - Present
Business Operations Lead
Responsible for Strategy and Planning across virtual capabilities within the Wells Fargo Digital organization. Focused on LOB and channel partnership, strategy and planning. Support horizontal business operations across 5 capability teams.• Executed monthly strategy reporting and key performance indicator tracking for the organization.
May 2021 - Jun 2021
Strategy Consultant, Vp
Built strategies, analysis and executive presentations resulting in customer experience and risk management improvements for authentication, threat management, and identity services. Supported organizational decision making through data analytics and operational metric reporting.• Improved login customer experiences and omni-channel authentication technology deployment, reducing contact center calls by 10% per year and thousands of annual complaints, while lowering operating expenses and fraud risk for the enterprise• Owned creation and ongoing management of annual strategic plan and business case for a $49M authentication capability spending program
Apr 2019 - May 2021
Strategy Consultant
Freelance
• Developed Net Promoter Score, NPS, survey to measure client's customer advocacy and voice of the customer themes over a two-year period; analyzed results to recommend areas of opportunity• Structured analytical frameworks to help client prioritize associate engagement improvement opportunities; provided client with presentation recommendations
Jul 2016 - Apr 2019
General Manager
Griggs Commercial Enterprises
• Executed start-up strategy for a franchise; hired sales force; managed incentive systems
Dec 2014 - Jul 2016
Strategy Leader, Sr. Director
• Led a portfolio of strategy projects that helped move Capital One’s customer experience metric from middle of the industry to #1 Visa/MasterCard issuer within a year• Managed strategy analyst teams tasked with solving retail bank channel operations challenges• Presentations given to senior management secured multimillion-dollar funding for a new customer feedback platform, demonstrating strong communication skills• Saved $2M annually by developing a strategy to migrate customers from phone services to digital alternatives, while ensuring customer needs were met• Developed and analyzed monthly business reporting to communicate results and key trends for both credit card customer experience and retail bank operations • Partnered with finance to develop cost reduction opportunities• Increased associate engagement scores by 10% by active listening and proactive team building
2011 - 2014
~3 yrs
Strategy Manager, Svp And Vp
• Drove decision-making to reduce operations costs and improve payments revenue growth by influencing senior leaders to act by leading complex projects• Secured $130M funding for new technology to save $100M annually by building defensible recommendations and compelling presentation materials• Developed site and workspace strategy to consolidate 47 operating locations, reducing footprint by 850,000 square feet• Planned and executed the annual strategic planning process for bank-wide operations• Aligned senior leadership on recommendations aimed at addressing payment regulatory and non-regulatory threats by building a compelling industry trend insights assessment
2007 - 2011
~4 yrs
Strategy Analyst, Vp
• Measured and analyzed sales data to determine effectiveness of sales conversion for wholesale treasury management products and services, within corporate banking• Increased revenues by $800,000 by using straightforward pricing analysis, overcoming long-held objections• Helped to develop Healthcare sales team strategy and marketing materials by building an ongoing understanding of key market and product trends• Won Wachovia Treasury Services Summit award for demonstration of company values
2004 - 2007
~3 yrs
Jun 1996 - Jul 2001
2 education records
Chris Griggs education
Mba, Operations, Marketing, Entrepreneurship
University Of Georgia - Terry College Of Business
B.S., Chemical Engineering
Virginia Tech
FAQ
Frequently asked questions about Chris Griggs
Quick answers generated from the profile data available on this page.
What company does Chris Griggs work for?
Chris Griggs works for Independent Consultant.
What is Chris Griggs's role at Independent Consultant?
Chris Griggs is listed as Fractional Head of Strategy | Fintech and Payments Advisor at Independent Consultant.
What is Chris Griggs's email address?
AeroLeads has found 1 work email signal at @goarmy.com for Chris Griggs at Independent Consultant.
What is Chris Griggs's phone number?
AeroLeads has found 1 phone signal(s) with area code 704 for Chris Griggs at Independent Consultant.
Where is Chris Griggs based?
Chris Griggs is based in Fort Mill, South Carolina, United States while working with Independent Consultant.
What companies has Chris Griggs worked for?
Chris Griggs has worked for Independent Consultant, Prove, Wells Fargo, Freelance, and Griggs Commercial Enterprises.
How can I contact Chris Griggs?
You can use AeroLeads to view verified contact signals for Chris Griggs at Independent Consultant, including work email, phone, and LinkedIn data when available.
What schools did Chris Griggs attend?
Chris Griggs holds Mba, Operations, Marketing, Entrepreneurship from University Of Georgia - Terry College Of Business.
What skills is Chris Griggs known for?
Chris Griggs is listed with skills including Strategy, Banking, Management, Business Development, Strategic Planning, Customer Experience, Payments, and Executive Presentations.
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