Strategy Leader with 20+ years of experience driving transformative business growth and optimizing performance in the financial services and SaaS/Fintech sectors.Some of my key accomplishments include:• Spearheaded strategic initiatives for Prove Identity, a rapidly growing SaaS/Fintech identity management and authentication firm. Drove improvements in pricing, product development, and market entry strategies, significantly impacting overall business growth.• Managed a $49M authentication capability strategic plan and business case at Wells Fargo, developing strategies and executive communications that enhanced customer experience while reducing operating costs and fraud risk. Consistently delivered actionable insights through monthly performance metrics, business analytics, and strategic reporting.• Led high-impact projects at Capital One, helping to achieve the top customer experience ranking among Visa/MasterCard issuers within a year. Secured multimillion-dollar funding for a new customer feedback platform, showcasing strong presentation and cross organization influence skills. Leadership duties included managing a team of 30+ strategy analysts; increased associate engagement scores by 10% by active listening, organizational change and redesign, and proactive team building.• Pioneered cost-saving strategies and technology funding initiatives at Bank of America, securing $130M in funding and reducing annual costs by $100M through compelling business cases and complex analytical models.I am passionate about leveraging strategic insights and clearly articulated executive communications to drive business success. If you’re interested in discussing strategic challenges or opportunities, please reach out to me at griggs.chris@gmail.com.