Jon Baker, Mba, Pmp Email & Phone Number

Abbott Park, Illinois, Us

Technical Project Manager within the Abbott Hematology PMO shepherding the development and delivery for various software and hardware projects.Products are complex clinical diagnostic devices with embedded components, optics instrument, robotics, and algorithms; and are ISO 13485-compliant, and FDA/IVDR-regulated. Project delivery articles are compliant with the Medical Device Design Control process, and include Design Inputs, Design Outputs, updates to DHF, URDs, PRDs, SRSs and many other Quality, cybersecurity, design verification, design validation, design transfer, risk management, and defect management artifacts and sub plans. As PM, I provide project leadership over multiple domains beyond software and hardware development, including Regulatory Affairs; Product Labelling; Reagents and Calibrators; Manufacturing, Suppliers, and Supplier Quality; Service and Service Training; Clinical Testing; System Verification; and Human Factors Testing compliant with Design Quality practices. I manage required Design Reviews compliant with Abbott Quality processes and industry practices. Additionally, I brief executive leadership on project status, track KPIs, schedule and budgets.Projects include:New instrument (current project)Alinity h-series v. 5.2 Software.Results Collector – Abbott Hematology’s first “hybrid” project that included two components: a Design Plan (with associated Medical Device Design Control process deliverables) and a Non-Medical Product (NMP) component which used Abbott Core Diagnostic’s internal NMP documentation processes. Managed project team of 8 cross functional subject matter experts to develop and deliver a customer-specific data aggregation tool to a research partner.Previously, worked for the team's DevSecOps group on cloud, cybersecurity, and agile transformation efforts. Managed Technical Review Board (TRB) process as TRB Chair for defect management.

After the DPAWS product was discontinued by RAMBUS and the Release Manager position eliminated, the COVID pandemic started. With a comfortable severance package, took opportunity to focus on completing Biotechnology MBA graduate program at San Francisco State University, while acquiring training and certifications for cloud-based DevOps. Memorialized existing experience with Project Management Professional, Scrum, and CompTIA Security+ certifications.• Earned both AWS Certified DevOps Engineer (Professional) and Microsoft Certified DevOps Engineer Expert certifications, and all required prerequisite certifications, within three-month span (March 2021 to May 2021).

San Francisco, Ca, Us

Governed all aspects of the build & release pipeline for the Differential Power Analysis Workstation Software (DPAWS) team while effectively engaging with all stakeholders to deliver value from the team’s effort. As release manager, gained valuable cybersecurity experience maintaining high security posture for the team’s network and tool sets.• Spearheaded adoption of Kanban agile methodologies; coaching team to adopt agile practices. Developed role-tailored JIRA workflows as JIRA administrator.• Executed the migration of organization’s Perforce legacy SCM depot toward a new Streams depot without any loss of data or history. Resulted in developers working on current and future features simultaneously and incrementally, reducing the overall development time between releases by 75%. Project Size - 3 part-time resources, budget less than $150M, 4 months • Project manager for migrating the team’s legacy airgap network infrastructure to a strongly firewalled subnet, supporting offshore developers while maintaining a heightened security posture. Development efficiency doubled, as developers are no longer required sync source code daily. Project Size: 4 part-time resources, budget less than $250M, 4 months• Managed vendors, toolsets & infrastructure; administered team’s CI/CD and software development infrastructure. Reduced Jenkins build time by 50% using parallelism and custom Groovy scripts. Introduced Docker containerized infrastructure (Jenkins and Nexus) to DevOps environment.• Administered software licenses and procurement for the team, including MatLab and SciChart.• Programmed DPAD FPGA boards by uploading firmware files using Xilinx tools

Franklin Lakes, New Jersey, Us

Contracted to BD Biosciences from FountainGroup/TAPFIN. As Software Configuration Management team lead, managed process, and technology improvements for the BD Biosciences Flow Cytometer SCM team.• Coached Agile methodologies and best practices to the team, setting up TFS work-tracking and taking part of daily Scrum as team’s Product Owner.• Agile developer on the FACS Chorus Cytometer’s Simplexity Scrum team. Refactored Simplexity installer to Windows Installer XML (WiX). Gained experience building/deploying Node.JS desktop applications via NPM through MSBuild.• Created MSI installer test framework within Microsoft Visual Studio, using PowerShell, MSBuild, and C# actions.• Performed administrator functions for Team Foundation Server (TFS), JFrog Artifactory and build farm systems.

After leaving Autodesk with a comfortable severance package, took the hiatus to care for elderly parents and work on personal projects, specifically to gain deeper insight with networking and home automation.• Implemented home network upgrade that included addition of SOHO Cisco L2 and L3 switches, VLAN segmentation with multiple subnets and inter-VLAN routing, and the configuration and deployment of several Raspberry Pi-based low-power servers to provide network services such as RADIUS authentication for enterprise WLAN security, a DHCP server, SSH VPN, and a Pfsense firewall.• Installed home automation system based on Z-Wave technology and developed LUA scripts for driving complex home automation behaviors. Create LUA script development environment by mocking automation gateway APIs. • Added voice control integration for home automation using Amazon Alexa. Alexa and other IoT devices are isolated to a subnet/VLAN, with firewall whitelisting connections to AWS and IoT device endpoints.

San Francisco, Ca, Us

Technical lead and project leader for an international team of 12 installer developers and testers. Accomplished high-impact technology migration initiative using sound project management principles. • Scrum Product Owner for AutoCAD Install team on AutoCAD Maestro/Nautilus projects.• ScrumMaster for AutoCAD Install team on AutoCAD Jaws/Keystone/Longbow projects. For Longbow release, AutoCAD Install team was the only Scrum team in the dev group to achieve MVS story point objective exactly as planned from the project kick-off.• Created and executed project to refactor AutoCAD-core platform installer. Multi-year effort enabled new CI/CD workflows and achieved 90% of KPIs without disrupting ongoing work for the 400+ other developers or risking delivery of $1.2B product. Project size: 12 full-time resources (in Shanghai; Singapore and US), less than $2MM budget, 24-months.• Created and evangelized a master-builder tool using NAnt, for use across the company to construct Autodesk Suite products. Represented AutoCAD Product Line Group for installer and deployment-related concerns throughout organization.• Developed tooling to compare two compiled code images using Python, to automatically generate MSI patch packages.• Constantly received accolades from accomplishments (i.e., AutoCAD Product Line Group People’s Choice Award and AutoCAD Product Line Group Dynamic Block Award)

Owner and operator of InstallEngineering.com LLCA side-project created to cover various items I want to personally work during my off-time; IT, installation & desktop imaging deployment tools; and creating a training class and materials for Microsoft Installer and Scripting technologies.I created and delivered the Network Finder Service utility for Moher-Nixon-Williams; a tool for mobile workers that detects if a user's notebook is connected to an internal network; and if so, triggers an application - for example, a SyncToy folder synchronization with the user's network profile folder.Unfortunately, my commitment to the future of the AutoCAD platform at Autodesk made me choose to dissolve my LLC -- for the time being.

Atlanta, Georgia, Us

Contracted to Autodesk.• As part of Autodesk’s installation team, created and delivered the installer for the flagship product’s WS Plugin, that allowed iPhone and iPad devices to access product content from a corresponding App Store applet, resulting in approximately 500,000 downloads within the first month.• Advisor during the development of an in-product download solution to install AutoCAD components on-demand from internet.• Assisted in the creation of the MSI install wrapper used to deploy Autodesk App Store content.• Identified and fixed AutoCAD 2010 defects.

San Francisco, Ca, Us

Contracted through TalentSpace to identify deficiencies and plan improvements to First Republic Bank's Desktop Engineering IT unit in preparation for the bank's divesture from Bank of America.• Created custom MSI Internal Consistency Evaluators tests (ICEs) to verify repackaged MSIs in accordance with the organization’s IT standards and MSI best practices.• Designed and implemented a deep analysis tool to scan over 1100 live MSI packages and Marimba channels, extracting various information into an XML report for a datacenter co-location project.• Provided ongoing mentorship of organization’s Desktop Engineers.• Repackaged several non-MSI related installations with Installshield Admin Studio to deliver to end-users using BMC's Marimba deployment infrastructure. Scoped a tool set to automate most of this workflow.

San Jose, California, Us

Key technical lead for the QuickCam release team.• Collaborated with product marketing, application, and driver development teams to architect the complete install experience for Logitech Webcam Software and Logitech Vid.• Authored Global Product Specifications. Drafted schedules and insured deliverables where received and qualified on-time.• Assumed key advisory roles on cross-functional teams. Drafted functional specifications.• Directed install technology roadmaps and interviewed new hires and contractors to assess installer technical competency. Drove adoption of Windows Installer XML to supplement Installshield.• Knowledge resource for MSI technology within Logitech. Routinely consulted by other developers to resolve MSI issues.• Worked closely with OEM manufacturers (Dell, Acer, Cisco, and Fujitsu) to integrate Logitech webcam software into respective factory preinstalls, including on-site visitation and frequent contact with external SQA teams.• Organized and trained Logitech OEM sustainment engineering team on the webcam software installation process at Logitech's Taiwan office.• Worked closely with the build master to update software build system and practices.• Frequently interacted with internal SQA and technical support teams championing initiatives to curb growth of technical support costs and improve customer experience scoring.• Responsible for creating and delivering the installation for Logitech QuickCam (and its derivatives).• Routinely worked with Microsoft to resolve compatibility issues on pre-release versions of Windows prior to launch; from Win2000 thru Win7. Technical lead for handling Microsoft Certified for Windows Program.• Crafted a run-time configurable driver installation program for USB Plug and Play devices

San Jose, California, Us

• Responsible for creating and delivering the Logitech Camware installation experience on-time.• Created a Plug and Play USB troubleshooting work-flow in the install process, lowering technical support cost for USB webcams.• Worked closely with OEMs (i.e. LEGO, Pinnacle Technologies, Reality Fusion) to integrate the Logitech camera drivers into OEM software application installers.• Maintained the software build system for Video Software Products

San Jose, California, Us

• Department trainer for new technicians on Control Devices. Successfully transferred department knowledge to off-site provider when tier-one support was out-sourced to Softbank Services, including off-site training.• Created an internal proof-of-concept Mouseware driver installation utility that automatically identified and corrected common Mouseware installation problems.

Milwaukee, Wisconsin, Us

Contracted to Logitech, Inc.• Backup technical lead for Control Device products. Participated in product team meetings representing the technical support department.• Supplied technical support services to end-users through phone and email. Contributed in identifying and correcting problems with Logitech products.

Boca Raton, Florida, Us

Dispensed hardware / software based troubleshooting on PCs to suit customer, as well as in store requirements• Organized and directed weekend customer sales demonstrations for imaging software products• Rated most knowledgeable associate in the store by management during 6-month reviews

Assisted general public in familiarization of available product through final purchase.• On several occasions, operated the retail facility solely without assistance or direct oversight. • Routinely performed daily sales summaries, and bank deposits.

Master Of Business Administration - Mba, Biotechnology

Bs, Biology With Concentration In Human Physiology