Grisel Torres Email & Phone Number

- In a hybrid setting, developed rapport, established, and maintained contact with WIC participantsincluding pregnant women, infants, and children up to the age of five- Determined eligibility of program participants including eligibility for continuing participation; interview applicants; investigate and verify applicant and participant information for accuracy and completeness; contacted applicants and participants to discuss and clarify discrepancies; completed required… Show more - In a hybrid setting, developed rapport, established, and maintained contact with WIC participantsincluding pregnant women, infants, and children up to the age of five- Determined eligibility of program participants including eligibility for continuing participation; interview applicants; investigate and verify applicant and participant information for accuracy and completeness; contacted applicants and participants to discuss and clarify discrepancies; completed required information and input into computerized records system (WIC WISE)- Conducted nutrition screening, assessment and counseling, and implemented nutrition care plans for all but high-risk participants- Assessed breastfeeding concerns and referred to IBCLC if needed; provided follow-up support- Referred families to local community resources- Issued breastfeeding equipment and provided education on properusage/storage guidelines- Worked as liaison between State WIC and participants for therapeutic formulareferrals issued by pediatricians- Assisted in preparation and execution of WIC Farmers Market program Show less

- Determined WIC eligibility for participants in adherence to state WIC policies- Performed basic individual nutrition education intervention according toparticipant needs and goals- Promoted and supported breastfeeding- Conducted outreach at local community events to promote program and itsbenefits- Distributed informational material to participants to describe what, where, and when program services were available to them - Assisted with… Show more - Determined WIC eligibility for participants in adherence to state WIC policies- Performed basic individual nutrition education intervention according toparticipant needs and goals- Promoted and supported breastfeeding- Conducted outreach at local community events to promote program and itsbenefits- Distributed informational material to participants to describe what, where, and when program services were available to them - Assisted with issuance of electric/ manual breast pumps and nipple shields- Provided basic lactation education and follow-up support Show less

- Retrieved and prepared participant records for WIC appointments using WIC Wise program- Conducted participant intake interviews to verify demographics, obtained participant signatures on appropriate consents and prepared participant record for services to be received- Maintained an effective working relationship with Senior Dietician and WIC nutrition assistants and notified of problems or alterations in participant status- Answered, assessed, and screened telephone… Show more - Retrieved and prepared participant records for WIC appointments using WIC Wise program- Conducted participant intake interviews to verify demographics, obtained participant signatures on appropriate consents and prepared participant record for services to be received- Maintained an effective working relationship with Senior Dietician and WIC nutrition assistants and notified of problems or alterations in participant status- Answered, assessed, and screened telephone calls- Prepared outbound VOC’s for participants who were transferring out ofCalifornia- Assisted lead office assistant in preparing requisitions for needed supplies andstoring when received- Maintained organization of WIC flyers, supplies, and resources Show less

- Assisted members of the public (via phone or in person) who were seeking information about In- Home Supportive Services (IHSS) care provider services in both English and Spanish- Processed 90-9108 forms; issued provider enrollment (SOC 426A, SOC 426, SOC 846, and BC II 9016) forms to applicant providers- Utilized the State payrolling database, CMIPS II, to resolve payment and timesheet issues related to provider terminations, mailing out timesheets, and processing denied… Show more - Assisted members of the public (via phone or in person) who were seeking information about In- Home Supportive Services (IHSS) care provider services in both English and Spanish- Processed 90-9108 forms; issued provider enrollment (SOC 426A, SOC 426, SOC 846, and BC II 9016) forms to applicant providers- Utilized the State payrolling database, CMIPS II, to resolve payment and timesheet issues related to provider terminations, mailing out timesheets, and processing denied timesheets- Processed Social Worker tasks and State work queues in a timely manner- Performed routine tasks such as filing, assembling, and maintainingorientation and provider enrollment packets- Operated office equipment including computers, intercoms, telephones,facsimile machines, photocopiers, scanners, and other office machines,equipment, and appliances- Translated, proofread, and edited prepared materials, ensuring accuracy- Prepared informative flyers in Spanish for mass mail outs- Translated telephone call, violations, documents, and other job-relatedinquiries between Social Workers and clients- Filed and retrieved department records while maintaining confidentiality Show less

- Responsible for appointment scheduling/rescheduling, medication refill requests, updating patient charts, and follow-ups calls- Probed for all required patient/customer information and pre-screen for ability to meet financial obligations of visit- Checked for patient eligibility to appropriate special funded programs- Ensured specialty reports are tasked to appropriate provider for review- Navigated easily through Cisco Finesse, Epic, and Microsoft Office- Solved routine… Show more - Responsible for appointment scheduling/rescheduling, medication refill requests, updating patient charts, and follow-ups calls- Probed for all required patient/customer information and pre-screen for ability to meet financial obligations of visit- Checked for patient eligibility to appropriate special funded programs- Ensured specialty reports are tasked to appropriate provider for review- Navigated easily through Cisco Finesse, Epic, and Microsoft Office- Solved routine problems while maintaining constant communication withpatients/customers Show less

Glendale, Ca

Los Angeles, California, United States

Los Angeles, California, United States

Glendale, Ca

Ibclc, Lactation Consultant

Bachelor Of Science - Bs, Public Health

Activities and Societies: Member of Alpha Phi