• Maintained complex and detailed calendars for two Senior Vice Presidents, organized all travel and transportation and submitted expenses and processed invoices.• Managed the coordination and logistics of internal and external meetings including catering using strategic vendors resulting in cost reduction expenses.• Collaborated in the design and creation of marketing flyers for team building events using Canva.• Prepared 20+ slide PowerPoint presentations for quarterly meetings… Show more • Maintained complex and detailed calendars for two Senior Vice Presidents, organized all travel and transportation and submitted expenses and processed invoices.• Managed the coordination and logistics of internal and external meetings including catering using strategic vendors resulting in cost reduction expenses.• Collaborated in the design and creation of marketing flyers for team building events using Canva.• Prepared 20+ slide PowerPoint presentations for quarterly meetings, consolidating updates from all teams in the marketing department.• Assisted with managing projects acting as a liaison across different departments and ensuring a smooth execution. Show less

• Achieved a 20% improvement of the Managing Partners’ day-to-day administrative tasks through efficient meeting coordination, calendar management and effective communication.• Processed annual business filings across the southeast territory achieving 100% accuracy through compliance and regulatory requirements.• Maintained and managed inventory supplies, requisitions, and shipping on a weekly basis.• Processed 100% of all domestic travel expenses for department on a monthly basis.

Provided primary support to the Managing Director and the Client Executives team and provided secondary support to the Client Associates team.• Improved the Managing Director’s calendar flow by proactively screening for conflicts while ensuringcomplete accuracy resulting in a 15% reduction in scheduling conflicts for both internal and externalmeetings.• Collaborated with cross-functional teams to successfully plan and execute real estate client events.Grisel Lopez, Page… Show more Provided primary support to the Managing Director and the Client Executives team and provided secondary support to the Client Associates team.• Improved the Managing Director’s calendar flow by proactively screening for conflicts while ensuringcomplete accuracy resulting in a 15% reduction in scheduling conflicts for both internal and externalmeetings.• Collaborated with cross-functional teams to successfully plan and execute real estate client events.Grisel Lopez, Page 2• Assisted with staff on-boarding and off-boarding including requesting equipment setup and system access.• Reduced travel-related expenses by 15% through efficient coordination and strategic planning of domestictravel arrangement Show less

Provided support to a team of District Managers and Branch Managers.• Enhanced the branch performance system by tracking the right metrics such as studying top performers, setting goals and expectations, and driving new behaviors leading to a 25% increase in the accuracy of branch performance reports.• Successfully handled branch customer complaint calls, resolving 75% of issues at the initial contact level.

Provided support to a Client Service Manager and the Client Service support team.• Supported client reporting analysis and ad-hoc requests, contributed to timely and accurate information dissemination and improved overall client satisfaction.• Streamlined client event coordination.• Handled on-boarding and off-boarding end user requests.