Griselda Monagas-Greve Email & Phone Number

Copenhagen, Dk

Region Sjælland, Danmark

One of the highlights of this job is the importance of fostering a collaborative and inclusive work environment. Through my work with a diverse group of employees, I gather valuable insights into how to support and develop new talent, and how to build trust and collaboration among team members.Areas of focus:- Working closer with the store manager in developing and implementing strategies.- Skilled at problem-solving and have instinct for organization.- Responsible for… Show more One of the highlights of this job is the importance of fostering a collaborative and inclusive work environment. Through my work with a diverse group of employees, I gather valuable insights into how to support and develop new talent, and how to build trust and collaboration among team members.Areas of focus:- Working closer with the store manager in developing and implementing strategies.- Skilled at problem-solving and have instinct for organization.- Responsible for tracking the store's key performance indicators on a weekly, monthly, quarterly, and annual basis.- Proven track record of achieving and often surpassing established sales goals.- Proactive approach and ability to upsell additional products.- Creating special displays and coming up with new ideas for local events, and communicating these ideas to club members.- Coordinating logistics with the brand's sales representatives and executing events aimed at improving the brand's sales.- Provide excellent customer service and offer tailored solutions for each customer's needs.- Ensure customer satisfaction while maintaining a nourishing work environment.- Coordinate and ensure employees meet store schedules and objectives.- Responsible for evaluating employee performance and identifying training needs. - Motivate my staff to perform at their best, with use of positive language.- Ability to calmly communicate in stressful situations and provide guidance to my subordinates. Show less

Copenhagen, Capital Region, Denmark

Using my expertise, I was able to understand the needs of customers and provide them with confident and knowledgeable advice. I was skilled at building trust and rapport with customers, which allowed me to not only offer the best solutions for their needs and make successful sales, but also to excel at upselling additional products to customers, increasing both sales and revenue.Areas of focus:- Responsibility for specific brands, where I achieved targets and improved sales by… Show more Using my expertise, I was able to understand the needs of customers and provide them with confident and knowledgeable advice. I was skilled at building trust and rapport with customers, which allowed me to not only offer the best solutions for their needs and make successful sales, but also to excel at upselling additional products to customers, increasing both sales and revenue.Areas of focus:- Responsibility for specific brands, where I achieved targets and improved sales by 20%.- Delivering exceptional customer service.- Taking on (by own choice) additional responsibility for administrative and operational tasks.- Being a team player and enjoying collaborating with others to achieve sales goals. Show less

Copenhagen, Capital Region, Denmark

Demonstrated a strong ability to understand and respond to customer needs.I was dedicated to learning as much as possible about the products and the successful strategies of experienced sellers, which helped me excel in sales efficiency and customer satisfaction. Later on, I learned how to cross-sell and upsell effective.Areas of focus:- Highly collaborative and worked well with other team members to achieve our sales goals.- Responsible to maintain the store's appearance… Show more Demonstrated a strong ability to understand and respond to customer needs.I was dedicated to learning as much as possible about the products and the successful strategies of experienced sellers, which helped me excel in sales efficiency and customer satisfaction. Later on, I learned how to cross-sell and upsell effective.Areas of focus:- Highly collaborative and worked well with other team members to achieve our sales goals.- Responsible to maintain the store's appearance and restock products on the shelves daily.- Responsible for handling weekly delivery of products from the central warehouse. Show less

Copenhagen, Capital Region, Denmark

In this role, my organizational and problem-solving skills ensured that events ran smoothly. My focus on customer experience, efficiency, and attention to detail helped me achieve a high level of customer satisfaction.Aeras of focus:- Handling booking requests, invoices, and payment information for suppliers. - Manage calendar of inhouse events and food delivery for other events.- Plan, logistic and execute events.- Ensure that the catering setup meets the needs of the… Show more In this role, my organizational and problem-solving skills ensured that events ran smoothly. My focus on customer experience, efficiency, and attention to detail helped me achieve a high level of customer satisfaction.Aeras of focus:- Handling booking requests, invoices, and payment information for suppliers. - Manage calendar of inhouse events and food delivery for other events.- Plan, logistic and execute events.- Ensure that the catering setup meets the needs of the event.- Managing the budget for the catering aspect of the event.- Working with the chef and kitchen staff to plan and prepare the menu.- Purchasing the raw ingredients for the meal.- If needed booking extra waitstaff.- Ensure that the food is served in a timely and efficient manner.- Managing and motivate the waitstaff to perform their best.- Focus on efficiency and customer satisfaction.- Coordinating the delivery of food to events held at other locations.- Recollection feedback from customers.- Monitoring KPI for tracking progress and identifying future needs. Show less

København, Hovedstaden, Danmark

Welcome guests and seat them. Memorize the menu to make recommendations and upsell items. Serve the meals and attend to all requests before, during, and after the meals.Areas of focus:- Friendly and patient personality, for providing excellent service to ensure customer satisfaction.- Communication skills when taking orders and collaborating with colleagues and kitchen staff.- Responsible for setting the table, cleaning the tables after the meals, front-of-house duties, and… Show more Welcome guests and seat them. Memorize the menu to make recommendations and upsell items. Serve the meals and attend to all requests before, during, and after the meals.Areas of focus:- Friendly and patient personality, for providing excellent service to ensure customer satisfaction.- Communication skills when taking orders and collaborating with colleagues and kitchen staff.- Responsible for setting the table, cleaning the tables after the meals, front-of-house duties, and managing customer payments. Show less

Valencia, Carabobo State, Venezuela

Events played a crucial role in the success of Sambil Group's branding. My biggest achievement was the creation, planification and execution of a simultaneous national event where all the malls belonging to the organisation executed the same event, tailored to their individual sizes and local artist availability, on the same day and at the same time. This event was a major success and helped to further solidify the organization's strong positioning.To accomplish this task, I created an… Show more Events played a crucial role in the success of Sambil Group's branding. My biggest achievement was the creation, planification and execution of a simultaneous national event where all the malls belonging to the organisation executed the same event, tailored to their individual sizes and local artist availability, on the same day and at the same time. This event was a major success and helped to further solidify the organization's strong positioning.To accomplish this task, I created an instruction manual that outlined the planning process, strategies, and execution methodology. I also travelled to the other two malls to explain the vision of the event and trained the event managers and their teams.Areas of focus:- Executed and enhanced existing weekly events.- Planned promotional and social events from start to finish according to requirements, target audience, and objectives.- Coordinated logistics and suppliers.- Handling booking requests, negotiation with suppliers or/and artists.- Developed and managed budgets.- Served as the go-to person for communicating with stakeholders and clients.- Marketing and promoting the event.- Ensured that speakers, performers, and other event participants had their needs met.- Managed and coordinated staff and volunteers.- Troubleshooted and problem-solved before, during, and after the event.- Evaluated and provided feedback on the success of the event. Show less

Randers Området, Danmark

Primarily focused on the day-to-day operation of the store, ensuring that it ran effortlessly. The role also involved managing a team of employees and overseeing the daily operation of the store. Managed checkout operations, including closing lines, counting and reporting cash, and ensuring accuracy of financial transactions.Areas of focus:- Daily sales and administrative and operational tasks.- Planning of resources and prioritization of work tasks.- Ensured that the store… Show more Primarily focused on the day-to-day operation of the store, ensuring that it ran effortlessly. The role also involved managing a team of employees and overseeing the daily operation of the store. Managed checkout operations, including closing lines, counting and reporting cash, and ensuring accuracy of financial transactions.Areas of focus:- Daily sales and administrative and operational tasks.- Planning of resources and prioritization of work tasks.- Ensured that the store was properly stocked and organized.- Trained employees to adhere to Lidl's values and store concepts.- Inspired employees to follow my lead and example. Show less

Randers, Midtjylland, Danmark

Worked in different work stations at the restaurant, responsible for overseeing the daily operation, sales, and staff on weekend shifts. Trained new weekend staff. In addition to my customer-facing duties, I also assisted with the preparation of food for the park's staff, ensuring that they had access to high-quality, nourishing meals throughout the day. Responsible for bringing food to the buffet table and ensuring that it was properly presented and ready for guests in larger… Show more Worked in different work stations at the restaurant, responsible for overseeing the daily operation, sales, and staff on weekend shifts. Trained new weekend staff. In addition to my customer-facing duties, I also assisted with the preparation of food for the park's staff, ensuring that they had access to high-quality, nourishing meals throughout the day. Responsible for bringing food to the buffet table and ensuring that it was properly presented and ready for guests in larger events.Areas of focus when in the kitchen:- Preparing ingredients for cooking, such as chopping vegetables, heating the bread, heating meat for burgers, boiling eggs, etc.- Cooking food according to recipes and standards set by the chef or kitchen manager.- Cleaning and maintaining the kitchen and its equipment, including washing dishes, wiping down counters, and sweeping and mopping the floors.- Stocking and organizing the kitchen with the necessary supplies and ingredients for cooking.- Receiving and storing deliveries of food and other supplies.- Helping with menu weekly planning and daily preparation of food for the park's employees.- Providing the administrative staff with the refreshments they needed to support their meetings, including coffee, water, and other beverages. Preparing sandwiches and snacks upon request, as instructed by the kitchen manager.- On weekends, planning of resources and prioritizing work tasks. People management.Areas of focus when at the counter:- Worked as a cashier, greeting and assisting customers with their food and beverage orders.- Upselling on the sold items, such as candy, extra bottles of water, and the cake of the day.At all times tasks:- Clearing and cleaning tables, and helping with dishwashing as needed.- Maintaining food safety and sanitation standards in the kitchen. Show less

Randers, Midtjylland, Danmark

Driven by the desire to master sales, I easily learned to understand customer real needs as well as the potential needs. Skill that allowed me to offer the best solutions to satisfy their needs making a successful sale in every interaction and very often upselling additional products to customers, increasing both sales and revenue. As skilled at problem-solving and having a knack for organization, I rapidly find my way to have my own area of responsibility.Areas of focus:- Sale… Show more Driven by the desire to master sales, I easily learned to understand customer real needs as well as the potential needs. Skill that allowed me to offer the best solutions to satisfy their needs making a successful sale in every interaction and very often upselling additional products to customers, increasing both sales and revenue. As skilled at problem-solving and having a knack for organization, I rapidly find my way to have my own area of responsibility.Areas of focus:- Sale from A to Z, greeting customers, guidance and product describing and receive the payment.- Responsibility for specific brands, displaying it in a very attractive set up.- Achieving “my brands” targets and improve sales by 20%.- Delivering exceptional customer service.- Team player, I enjoyed collaborating with others to achieve sales goals. Show less

Frederikshavn, Nordjylland, Danmark

I worked daily on an assembly line responsible for producing a wiring network for specific models of professional lamps used in concerts or performance halls.Areas of focus:- Using hand tools and other equipment to cut and bend the cable into the correct shape.- Attaching the cable to other parts of the lamp, such as the frame, light bulbs, or power supply.- Ensuring that all parts are securely attached and that there are no loose connections.- Collaborating with other… Show more I worked daily on an assembly line responsible for producing a wiring network for specific models of professional lamps used in concerts or performance halls.Areas of focus:- Using hand tools and other equipment to cut and bend the cable into the correct shape.- Attaching the cable to other parts of the lamp, such as the frame, light bulbs, or power supply.- Ensuring that all parts are securely attached and that there are no loose connections.- Collaborating with other team members to ensure that the lamps are assembled efficiently and in a timely manner. Show less

Sæby, Nordjylland, Danmark

I worked on a production line cleaning and preparing fish for canning. In just a few days, I was able to quickly clean a large number of fish without stopping the conveyor belt. My friendly personality and patience also made me a natural fit for training new employees.Areas of focus:- Inspecting the fish to ensure they meet quality standards- Removing bones and other debris from the fish before placing them on conveyor belts- Placing the fish on conveyor belts that transport… Show more I worked on a production line cleaning and preparing fish for canning. In just a few days, I was able to quickly clean a large number of fish without stopping the conveyor belt. My friendly personality and patience also made me a natural fit for training new employees.Areas of focus:- Inspecting the fish to ensure they meet quality standards- Removing bones and other debris from the fish before placing them on conveyor belts- Placing the fish on conveyor belts that transport them to the canning machine- Following all food safety regulations when handling fish- Training new employees on the production line processes and procedures Show less

Venezuela

Thorough understanding of air traffic rules and regulations, as well as the ability to make quick and accurate decisions in high-pressure situations, coordinate the movement of aircraft to maintain safe distances between them. Using visual observation, issue departure clearances for airplanes leaving the airport based on arrival sequences.Areas of focus:- Receiving information from pilots via radio about their location, distance from the airport, and whether they are… Show more Thorough understanding of air traffic rules and regulations, as well as the ability to make quick and accurate decisions in high-pressure situations, coordinate the movement of aircraft to maintain safe distances between them. Using visual observation, issue departure clearances for airplanes leaving the airport based on arrival sequences.Areas of focus:- Receiving information from pilots via radio about their location, distance from the airport, and whether they are inbound or outbound.- Providing guidance to pilots to help them navigate safely.- Communicating with pilots using radios to provide them with information about weather, runway conditions, and other important factors that might affect their flight.- Track the location and movement of aircraft in the area.- Keeping detailed records of aircraft movements and other important information.- Responding to emergencies and providing guidance to pilots to help them safely navigate through difficult situations. Show less

Ap Graduate In Commerce Manager, Purchase, Sales And Marketing, Ap Degree

Activities and Societies: Student board The Commerce Management programme gives a broad knowledge within the commerce and trading.

Florist

Arrange live or dried flowers and greenery to make decorative displays. Making bouquets, centrepieces, wreath, weddings bouquets.

Higher Preparatory Examination (Hf), Psikology

Learning about natural science psychology, humanistic psychology and social science psychology. Using om a large and complex theoretical.

Higher Preparatory Examination (Hf), Religion

Activities and Societies: Basic knowledge of the theology, historical development and practical dimension of selected religions. Learning.

Higher Preparatory Examination (Hf), Historie

Knowledge about past conditions and how people have lived under different conditions through time up to the present day.

Air Traffic Controller

Training in aircraft recognition, aviation terminology and procedures, air traffic control laws and regulations, navigation and airspace.