Ma. Griselda Fabreag Email & Phone Number

London, United Kingdom

Atlanta, Georgia

- Contract & task management using tcDocs and tcWorkflow- Handling different administrative tasks- Competent in using project management applications like Asana & Trello- Creating graphics design through Canva - Knowledgeable in Google Analytics - Community Management- Content scheduling using Hootsuite, Buffer and Tailwind

Atlanta, Georgia

- Creating social media calendar for clients using Hootsuite and Buffer- Creating client info database as per client’s request- Creating postcards using Canva and Mark Lewis Marketing Suite- Knowledgeable of using Realvolve and Streak for easier flow of transaction- Using Trello and Asana for Project Management- Using Mailchimp for monthly eblast- Giving assistance to the CEO

- Processing all contracts through closing- Coordinating with client and vendor- Responsible for keeping the entire team updated on the progress of all contracts- Maintaining all vendor and service provider files- Responsible for scrubbing or cleaning the data posted in MOJO- Responsible for reposting blogs from our own site to the company's Linkedin profile, Stumbleupon, Tumblr and ActiveRain- Creating postcards, door hangers & open house invitation using Michael Lewis Marketing Suites and Direct Mail Manager for marketing- Email Management and Data Management in Salesforce- Tools Management and performing level 1 troubleshooting before contacting vendor support

Albuquerque, New Mexico Area

- creative writing on social media- forum posting- job advertising- commenting on articles & blogs

- search candidates' linkedin profile - gathering personal information- using tech tool for fast search results

- creating database from gathered information- getting raw data on specific websites- assist on doing various daily tasks

Pbcom Tower, Ayala Avenue, Makati City

Roles and Responsibilities:- Providing 24x7 production support coverage for all Infovitsa/Vistamart servers and Niksun/Shark devices globally.- Implementing Network Management tools globally, providing for expansion and relocation of tools coverage as needed. - Maintain a virtual tools command center to provide level 1 & 2 tech support coverage 24x7- Ensuring all the network devices are being discovered properly by Infovista servers- Ensuring that all interfaces of the network devices are active in Vistamart servers so that users are receiving their needed reports accordingly.- Ensuring all servers to all regions are pushing data every day.- Working with local tech support once Niksun/Shark devices encounter issue or if these devices need to be replaced and providing support in configuring the new one.- Providing support for all added/migrated servers of Infovista globally- Applying hotfixes on Cockpit and all servers connected to it and backing up libraries if needed.- Creating trouble tickets and troubleshooting them to solve the issue of the affected user- Working with GNCC (Global Network Command Center) management for vendor support service level metrics creation and review. - Working with CATE Network Services in driving the entire traps alert from the tool sets into the SMARTS fault system. - Working with different 3rd party vendor for support on received Product Error/Debug alerts by the server (i.e Oracle and Infovista).- Performing weekly Health Check to ensure all trade floor devices are monitored by Infovista. - Creating RFC (Request for Change) and ensuring that it will be approved on time, once Health Check report is generated, so that the team will distribute the server with highest data to the lowest one thus ensuring that there will be no overloaded servers

Inspect and troubleshoot electrical cabinets andUPS Maintenance of gas tanks, motors, valves andinstrumentation apparatus Check and record tags of blueprints and designsin PSPC database

Bachelor Of Science (B.S.), Electrical And Electronics Engineering

Dean's Lister Board Passer (2011)

Education record

With Honor 2001 – 2005