Grisham Bryan Email & Phone Number

Norwich, Ct, Us

Uncasville, Connecticut, United States

Uncasville, Connecticut, United States

Created reservations for hotel, events, restaurants, and other amenities, focusing efforts on our highest tiered guestsGenerated $50,958.66 in additional revenue for Mohegan Sun through suite up sells. Highest in Dept. for 3rd, 4th quarter, fiscal yearAssisted coworkers with more challenging guests requests and Lead-only procedures such as late check out.Ability to offer up to $50 discretionary comping and Casino Rated rooms for service recovery and play compensationEvaluated play history and spending to determine promotion eligibilityContinuously strived to meet and exceed department and Forbes call-performance goals; Frequent MVP recipient

Nantucket, Ma

• Provided personalized service for the membership of a high-end and exclusive club • Collaborated with Food and Beverage team to plan and execute wide range of private and public functions, including weddings, cocktail parties, buffets, and in-home/off-site events. • Aided in opening and closing of seasonal properties • Performed duties of a la carte server, banquet server, barback, bartender and food runner

New England Ski Resorts

Teach students to ski in private and group lessonsLead in training and development of new instructorsFoster safe, fun, and educational environment for diverse clienteleContinue personal professional development with certification coursesBuild and maintain professional relationships with guests to create repeat business.

Provide Tier 1 support for 5 Colleges students, faculty, and staffCreate procedures and best practice documentsTrain new consultantsTroubleshoot supported and unsupported hardware and software problemsDocument actions in ticketing software and shared knowledge base for team-based troubleshootingUse creative problem solving to assist clients

Deerfield Ma

Greet, organize, outfit with gear up to 300 people dailyEscort 4-7 guests aged 5-adult down an 8 or 10 or 18 mile stretch of the Deerfield River, Rapids class 1-3, Provide information about trip, wildlife, local history, entertain guestsLimited Housekeeping and commercial kitchen experienceCPR certified

Bachelor’S Degree, Hospitality Administration/Management

Activities and Societies: Project D.E.E.P. Advanced Open Water Scuba Certification , Student IT Consultant

Study Abroad, Hospitality Administration/Management, 3.57; Highest Professional Conduct

Activities and Societies: Bartending Certificate Cheese Service Certificate Cognac and Cigar Service Certificate3 month study abroad.

Education record