• Working with and advise customers in opening accounts and performing transactions.• Place phone calls to current bank customers regarding account changes or suggested options• Meeting with new bank customers to explain all the services and features the bank has to offer• Collecting customer information and input data into the system ensuring confidentiality at all times.• During my B.B.S. Program I got an opportunity to experience the real-life work environment and my theoretical knowledge into action.

• Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.• Provided immediate responses to questions from volunteers.• Developed and deepened partnerships with related organizations to enhance success by eliminating duplication.• Spoke with community organizations to boost outreach and highlight programs successes.• Provided information about available program resources and applicable services.• Participated in meetings to discuss new fundraising opportunities• Worked with community organizations and government agencies to increase outreach and service utilization.• Worked with program supervisors to implement changes and better serve target groups.