Jeff Wheeler Email & Phone Number

Holden, Ma, Us

Hopkinton, Massachusetts, United States

Feature Architect for the Lifecycle Management component of the VxRail platform. Introduction of new lifecycle features within VxRail, including integration of VMware features into Dell experience, including feature scope definition, content design, and integration strategy Served as product owner for Lifecycle Management features, translating product high level product requirements into actionable components to delivered by development team.

Marlboro, Ma

Visionary architect for the VxBlock & Vscale platform organization. Provided architectural runways for the VxBlock platforms from a combined Systems focused perspective. Regularly met with platform architects from within EMC to build relationships between platforms and specific solution-oriented use cases and architectures. Worked with top-level vArchitects and pre-sales teams to deliver training on the platforms and collect customer specific use case information. Lead architect for the VxBlock 1000 platform. Developed the initial concept and created the system-wide architecture for the platform and provided guidance for integrating the product into the Converged Infrastructure portfolio. Developed blueprint for system connectivity and component selection within the server and networking infrastructure. Worked closely with engineers to build ordering rulesets. Developed and delivered a 4-day training program on the platform to enable sales, pre-sales, and the technical resources across the Dell EMC organization. Conference Presentations: Dell Technologies World Presenter (2018) - VxBlock 1000 Deep Dive Content Developer and Presenter at: VxBlock 1000 Presales Boot Camp (Franklin, MA) & (Salt Lake City, UT) (2018)VxBlock Engineering Representative at the Converged User Group meetings: EMC World 2015 Dell Technologies World 2017 Dell Technologies World 2018 VMWorld Europe 2018

Marlborough, Massachusetts, United States

Served as a combined system architect and system engineer role on VxBlock mid-range platforms (i.e. 320). Built prototype systems, performed initial build testing, developed build documentation for the 320 platform. Created workflow logic to be used by the ordering systems for system configuration. Served as the lead architect on the primary VxBlock systems platforms - VxBlock 340/350/540/740 as well as other products like Storage Technology Extensions, Compute Technology Extensions, and the initial rollout of the Vscale platform. Provided system configuration guidance to the engineering team that covered areas of builds including technology selection., technology implementation, documentation baselines, and orderability. Served as primary interface between product management and system engineering. Acted as primary interface with the ordering systems teams to develop ordering process and evolution for the VxBlock Platforms.

Marlborough, Massachusetts, United States

Provided consulting services for the newly formed Remote Management organization within Acadia/VCE. Was primary technical resource for selection of tools to be used to monitor and report against customer systems. Developed requirements for the specific software installations and acted as a administrator for the tools, once deployed.Served as lead Subject Matter Expert in Converged Infrastructure (Vblock) systems for the remote management organization. Provided 24x7 support for multiple customers, including performing day-to-day administration, problem troubleshooting, and system deployment. Developed operational guides for managing the systems, provided on-site support for issues found at customer sites, and met with existing and potential customers to discuss techinical solutions and features provided with our services. Trained in ITIL practices, and achieved multiple ITIL certifications.

Hopkinton, Massachusetts, United States

System Integration testing in the Symmetrix Engineering organization. Created test cases for performing new feature testing on pre-release Symmetrix code for integration with customer specific use cases. Created customer POCs, recreated customer issues, and performed code readiness checks for new hardware platforms. Developed automated scripts for rebuilding systems and maintained the lab infrastructure - including LAN devices, SAN switches, physical infrastructure. QA integration work with EMC Symmetrix storage arrays and various technologies like:OracleExchangeMSSQLCisco MDS SolarisLinuxHP-UX

Performed UNIX administration in datacenters across the US.General UNIX admin work - user/device/backup configurationCluster configuration & troubleshootingOracle RAC configuration & troubleshooting

Performed qualification tests on 3rd party clustering solutions connected to EMC hardware (Symmetrix & Clariion)In depth work with Veritas Cluster serverIn depth work with Oracle RACIn depth work with Legato AAMWorked with Linux/HP-UX/AIX/Solaris/Windows

Managed UNIX/Linux servers for live production customer dataProvided best practice documentationManaged monitoring systems applications (BMC Patrol, BMC Patrol Enterprise Manager)wrote custom programs and scripts to facilitate monitoring and reportingManaged trouble ticketing system

Provided tier 1 monitoring and escalation support to web server farms

Master Of Business Administration (Mba), Business Administration And Management, General

Ms, Computer Science

Ba, Mathematics

Activities and Societies: WCHC, Kimball