Communicated with two companies to find out inventory and production needs● Recorded parts and carts orders so that the company could stay in status● Technologic support ranging from office appliances/Internet issues to electric cart repair● In charge of facilitating the company’s packaging/labeling needs in finding the most cost effective route using primarily FedEx and RL

Clarified consumers concerns and educated them of their selected insurance policies and benefits● Addressed the consumers needs to better assist them by obtaining the best rates for all their coverage● Received further training for 5 speciality states to better assist consumers who reside in them● Communicated and collaborated with team members on a monthly basis to assess the proficiency of calls

Answered and managed over 150+ calls weekly addressing customer needs● Encouraged and supported customers on devices, plan changes, and upgrades● Addressed bills with customers in order to accommodate to their budget and address concerns● Trained a team of 10+ colleagues on best approaches to interact, connect and market products for our target audience

Rolling clips, floor directing, reporter assistance, camera operator, and editing clips for five shows.

*Customer service, maintaining a sanitary work environment