Giovanni Reyna Email & Phone Number

Orlando, Florida, United States

• Communicated with two companies to find out inventory and production needs
• Recorded parts and carts orders so that the company could stay in status
• Technologic support ranging from office appliances/Internet issues to electric cart repair
• In charge of facilitating the company’s packaging/labeling needs in finding the most cost effective route using primarily FedEx and RL

Orlando, Florida, United States

• Clarified consumers concerns and educated them of their selected insurance policies and benefits
• Addressed the consumers needs to better assist them by obtaining the best rates for all their coverage
• Received further training for 5 speciality states to better assist consumers who reside in them
• Communicated and collaborated with team members on a monthly basis to assess the proficiency of calls

• Answered and managed over 150+ calls weekly addressing customer needs
• Encouraged and supported customers on devices, plan changes, and upgrades
• Addressed bills with customers in order to accommodate to their budget and address concerns
• Trained a team of 10+ colleagues on best approaches to interact, connect and market products for our target audience

Rolling clips, floor directing, reporter assistance, camera operator, and editing clips for five shows.

Weston, Florida, United States

*Customer service, maintaining a sanitary work environment