Responsibilities are divided into four role areas:1. EngineeringWork within a R&D team, responsible for prototype part fit & function evaluation via on-car trials.Write engineering reports based on prototype evaluation.Write installation and review installation procedures. Survey new vehicle applications for feasibility, commonality, & design requirements2. TrainingPreform On-Site and Field Training classes both domestically and internationallyDevelop & maintain curriculum for in-house and on-site Basic and Advanced Alignment classesCreate & Edit product installation videos & other videos as directed by management3. Application Data ManagementResearch & Maintain Product Application by make/model/year including World Applications4. Tech-SupportSupport Customer Service by answering technical calls beyond their level of knowledge

Independently owned tire and auto repair business with a towing operation specializing in customer education and satisfaction. Built up clientele base from zero in an emerging market, adapted services and offerings to meet customers needs in a declining economy and have played an active positive role in the growth of the community.

Provide integrated technology solutions for efficient and profitable auto shop management, including inventory control, repair job database, customer databases, invoicing and accounting. Responsible for programing, training, troubleshooting and providing ongoing mentoring and support regarding auto shop management and technology best practices.

Combined an independently owned auto repair business with managed franchises of Jiffy Lube, Mobil Oil, and British Petroleum to create a one-stop service center for customers’ automotive needs. Sold franchises at a profit. Closed auto repair business in order to relocate to an emerging retail market in a nearby town.

Facility Rated Control Tower Operator at three area airports. Received multiple letters of commendation and employee suggestion awards.