Cto
CurrentThe albelli Photobox Group is the largest personalised manufacturer in Europe. Their 7 brands operate across 17 locales delivering around €350m of revenue. I joined to help them transform their approach to engineering, product delivery and customer experience. I am currently accountable for the strategy, operation, optimisation, security and rationalisation of the multiple platforms which support our 7m annual customer turn their memories into moments. As well as the systems and process that enable our colleagues to successfully operate across multiple European offices and factories. We have an engineering culture which is setup to deliver amazing experiences for our customers. Clear accountability and deep collaboration cross functionally ensure that we find the right balance between speed and quality.We focus on continuous improvement by using a data driven approach to process as well as product improvements enabled by our data platform and a/b testing capabilities. Strong code ownership, peer reviewed technical decision making coupled with an internal open source mentality and regular guild sessions has ensured that dependencies are minimised and teams can grow and learn internally as well as from each other.Operationally I have worked through multiple peak seasons scaling up support processes and ensuring our systems cope with significant seasonal demand. Teams now coordinate and run their own loads tests on a regular basis.I have a significant budget including full ownership of the OPEX, CAPEX and R&D processes. We have used multiple approaches to scaling engineering. Partnering with PA Consulting and EPAM to ensure we can burst to cover both project based and maintenance efficiently.I have coached and supported the growth of my team as well as the technology organisation which is over 200 strong. Building trust to support high performance by a combination of personal connections and high standards that are coupled with a growth based mindset.